Terms and Conditions - Grimaldi Lines
GRIMALDI LINES GENERAL CONDITIONS OF TRANSPORT
These General Conditions of Carriage govern the transportation of passengers, baggage, and accompanying vehicles on Grimaldi Lines ferries and ships. Purchasing a ticket implies full acceptance of all the terms set forth herein, as well as applicable national and international laws.
These General Conditions of Carriage govern the transportation of passengers, baggage, and accompanying vehicles on Grimaldi Lines ferries and ships. Purchasing a ticket implies full acceptance of all the terms set forth herein, as well as applicable national and international laws.
Onboard events and “Ship + Stay” packages
For the “Events on board” and “Ship + Stay” packages organized by Grimaldi Lines Tour Operator, the General Conditions available on www.grimaldi-touroperator.com apply. The individual travel programs can be consulted on the websites www.grimaldi-lines.com and www.minoan.gr/it .
Group travel
For “Groups” the specific “General Conditions of Carriage for Groups” apply, which can be consulted on www.grimaldi-lines.com and www.minoan.gr/it .
Role of Grimaldi Group SpA
Grimaldi Group SpA acts as agent of the Carrier, as defined below.
For the “Events on board” and “Ship + Stay” packages organized by Grimaldi Lines Tour Operator, the General Conditions available on www.grimaldi-touroperator.com apply. The individual travel programs can be consulted on the websites www.grimaldi-lines.com and www.minoan.gr/it .
Group travel
For “Groups” the specific “General Conditions of Carriage for Groups” apply, which can be consulted on www.grimaldi-lines.com and www.minoan.gr/it .
Role of Grimaldi Group SpA
Grimaldi Group SpA acts as agent of the Carrier, as defined below.
Acceptance of the conditions and processing of personal data
Purchasing a ticket implies acceptance of these General Conditions of Carriage. By booking or purchasing, the passenger authorizes the processing of personal data in accordance with the Privacy Policy and Legislative Decree 196/2003.
Purchasing a ticket implies acceptance of these General Conditions of Carriage. By booking or purchasing, the passenger authorizes the processing of personal data in accordance with the Privacy Policy and Legislative Decree 196/2003.
Definitions
Carrier: Grimaldi Euromed SpA and, for the Brindisi-Corfu-Igoumenitsa and Ancona-Corfu/Igoumenitsa lines, Grimaldi Euromed SpA or Minoan Lines SA. The name of the Carrier is indicated on the travel ticket.
Carrier: Grimaldi Euromed SpA and, for the Brindisi-Corfu-Igoumenitsa and Ancona-Corfu/Igoumenitsa lines, Grimaldi Euromed SpA or Minoan Lines SA. The name of the Carrier is indicated on the travel ticket.
Accompanying vehicle: Any motor vehicle (including any trailers) carried with a passenger, used for the transport of persons and/or goods not intended for sale.
PMR (Persons with Reduced Mobility): Passengers with reduced mobility due to physical or mental disabilities, permanent or temporary, or due to age, who require specific attention and services.
Service Contract: The agreement stipulated with the Ministry of Infrastructure and Sustainable Mobility for the public maritime transport service between Naples, Cagliari, and Palermo and vice versa, as well as between Civitavecchia, Arbatax, and Cagliari and vice versa.
Partner lines: Naples-Cagliari, Cagliari-Naples, Cagliari-Palermo, Palermo-Cagliari, Civitavecchia-Arbatax, Arbatax-Civitavecchia, Civitavecchia-Cagliari, Cagliari-Civitavecchia routes.
Type of ships
The vessels in service are of the Ro/Pax or Cruise Ferry type, authorised to transport passengers and goods.
Applicable rules
In addition to these General Conditions, transport is governed by:
Regulation (EU) No. 1177/2010
Regulation (EC) No. 392/2009
Athens Convention (13/12/1974, as amended in 2002)
Italian Navigation Code
Applicable national and international sector regulations
For routes subject to a Service Contract, the relevant specific provisions also apply.
Commander's Power
The Captain of the vessel has the authority to:
Deviating from the route, providing assistance to other vessels, touching unforeseen ports
Transfer passengers and baggage to other units
Refuse boarding if the passenger's health condition does not allow it
Disembark passengers who cause disturbance or danger to others or the crew
In the event of denied boarding for justified reasons, the Carrier will only refund the cost of the ticket. The passenger must comply with the Captain's instructions to ensure the safety of the vessel.
Limits of liability
The Carrier's liability is limited according to the thresholds established by the Athens Convention, the Italian Navigation Code and applicable legislation, for damage to persons, baggage, vehicles, personal effects and other property.
Discipline on board
Passengers must:
Respect on-board discipline, safety regulations and prohibitions (for example, no smoking in covered areas)
Submit to any security checks on baggage and vehicles
Comply with the Counter-Terrorism Standards (ISPS)
Failure to comply with the rules may result in civil and criminal penalties.
Booking, purchasing and issuing tickets
Tickets can be purchased on www.metour.it , through the call center. Tickets are issued after full payment has been received, directly from Grimaldi Lines via MeTour.it. Without confirmation and timely payment, the reservation will be voided.
For security reasons, you must provide personal and vehicle information when booking. If the information on the ticket does not match the information on the passenger/vehicle presented at boarding, boarding may be denied.
PMR (Persons with Reduced Mobility): Passengers with reduced mobility due to physical or mental disabilities, permanent or temporary, or due to age, who require specific attention and services.
Service Contract: The agreement stipulated with the Ministry of Infrastructure and Sustainable Mobility for the public maritime transport service between Naples, Cagliari, and Palermo and vice versa, as well as between Civitavecchia, Arbatax, and Cagliari and vice versa.
Partner lines: Naples-Cagliari, Cagliari-Naples, Cagliari-Palermo, Palermo-Cagliari, Civitavecchia-Arbatax, Arbatax-Civitavecchia, Civitavecchia-Cagliari, Cagliari-Civitavecchia routes.
Type of ships
The vessels in service are of the Ro/Pax or Cruise Ferry type, authorised to transport passengers and goods.
Applicable rules
In addition to these General Conditions, transport is governed by:
Regulation (EU) No. 1177/2010
Regulation (EC) No. 392/2009
Athens Convention (13/12/1974, as amended in 2002)
Italian Navigation Code
Applicable national and international sector regulations
For routes subject to a Service Contract, the relevant specific provisions also apply.
Commander's Power
The Captain of the vessel has the authority to:
Deviating from the route, providing assistance to other vessels, touching unforeseen ports
Transfer passengers and baggage to other units
Refuse boarding if the passenger's health condition does not allow it
Disembark passengers who cause disturbance or danger to others or the crew
In the event of denied boarding for justified reasons, the Carrier will only refund the cost of the ticket. The passenger must comply with the Captain's instructions to ensure the safety of the vessel.
Limits of liability
The Carrier's liability is limited according to the thresholds established by the Athens Convention, the Italian Navigation Code and applicable legislation, for damage to persons, baggage, vehicles, personal effects and other property.
Discipline on board
Passengers must:
Respect on-board discipline, safety regulations and prohibitions (for example, no smoking in covered areas)
Submit to any security checks on baggage and vehicles
Comply with the Counter-Terrorism Standards (ISPS)
Failure to comply with the rules may result in civil and criminal penalties.
Booking, purchasing and issuing tickets
Tickets can be purchased on www.metour.it , through the call center. Tickets are issued after full payment has been received, directly from Grimaldi Lines via MeTour.it. Without confirmation and timely payment, the reservation will be voided.
For security reasons, you must provide personal and vehicle information when booking. If the information on the ticket does not match the information on the passenger/vehicle presented at boarding, boarding may be denied.
Rates
Available rates can be viewed online. Price changes do not affect reservations already made. There are two types of rates:
Special Rate: Discounted, non-refundable
Standard Rate: Full price, refundable under the conditions indicated
Cabin assignment
The Carrier may assign a cabin with similar characteristics to the one booked, even with a smaller number of beds, provided that it is not smaller than the number of passengers booked, guaranteeing the same category, size and price.
Travel documents
All passengers, including minors and infants, must present a valid ID. Required documentation:
Domestic travel: Identity card or equivalent document
Schengen Travel: Valid identity card or passport
Non-Schengen Travel: Valid Passport
The Carrier is not responsible for failure to disembark due to insufficient or irregular documents.
Check-in and boarding
Domestic routes: Please arrive at least 1 hour early (2 hours with vehicle).
Schengen routes: At least 2 hours in advance with or without a vehicle.
Non-Schengen routes (Tunisia): the passenger, with or without a vehicle, must present himself for check-in no later than 4 (four) hours before.
Failure to comply with these times will result in the loss of the right to board.
Boarding of minors
Minors must have a valid individual identification document.
Children under 14: Must travel with an adult. If unaccompanied by a parent, a signed parental consent form is required, along with supporting documents.
Minors between 14 and 18: May travel with a waiver signed by both parents. Under no circumstances will the crew assume custody of the minor.
The passenger is responsible for the documentation required to enter the destination country.
Boarding of pregnant women
After the sixth month of pregnancy, a medical certificate issued no more than seven days before departure is required. Boarding is not permitted if the birth is expected within seven days of departure or has occurred within seven days prior. The Captain may deny boarding if there are concerns about safety.
Persons with Reduced Mobility (PRM)
PRMs are entitled to the same fares and necessary assistance, provided their needs are communicated in writing at least 48 hours in advance (24 hours for participating lines) to info@grimaldi.napoli.it. The Carrier undertakes to provide assistance during boarding, disembarkation, and on board. If it is not possible to board or transport the PRM safely, the Carrier may refuse the booking, guaranteeing a refund or alternative transportation. For travel to non-Schengen countries (to/from Tunisia), in order to guarantee priority boarding for PRMs with accompanying vehicles and to assign dedicated parking spaces on board, it will be necessary to arrive at the port no later than four and a half hours before departure.
Drivers
"Driver" means the driver of a commercial vehicle. The related costs and documentation must be indicated on the bill of lading.
Vehicles in tow
Only one vehicle per passenger is permitted, provided it has valid registration documents. Vehicles carrying goods intended for sale are transported as cargo. The passenger is responsible for parking the vehicle where indicated, turning off the engine, putting it in gear, applying the handbrake, and locking the vehicle. Access to the garage during the crossing is prohibited.
Natural gas/LPG vehicles must be declared and comply with regulations. Specific rules apply to the transport of alternative fuel vehicles (AFVs) on certain vessels (e.g., battery charge limits for electric vehicles).
Baggage and lost items
Each passenger may bring one unchecked bag (max 56x45x25 cm) and one small bag (handbag/backpack) on board free of charge. Surcharges apply only for additional or bulky baggage, except on Convention Routes and unless otherwise specified for Tunisia.
Valuables should not be left in checked baggage. In case of loss or damage, the statutory liability limits apply. Passengers must immediately report any loss or damage to baggage using the indicated methods. For information or complaints about lost or damaged baggage, please contact the Company directly at info@grimaldi.napoli.it.
Pets
Pets permitted are those permitted under Regulation (EU) 576/2013. Each ship has a certain number of places in cages; alternatively, it is possible to purchase the "pet in cabin" service. Pets are not permitted in common areas, restaurants, or lounges, as specified below, except for guide dogs for blind passengers. Dogs must be leashed and muzzled. The owner is responsible for food, hygiene, and the veterinary documentation required for the journey and disembarkation in the destination country.
Available rates can be viewed online. Price changes do not affect reservations already made. There are two types of rates:
Special Rate: Discounted, non-refundable
Standard Rate: Full price, refundable under the conditions indicated
Cabin assignment
The Carrier may assign a cabin with similar characteristics to the one booked, even with a smaller number of beds, provided that it is not smaller than the number of passengers booked, guaranteeing the same category, size and price.
Travel documents
All passengers, including minors and infants, must present a valid ID. Required documentation:
Domestic travel: Identity card or equivalent document
Schengen Travel: Valid identity card or passport
Non-Schengen Travel: Valid Passport
The Carrier is not responsible for failure to disembark due to insufficient or irregular documents.
Check-in and boarding
Domestic routes: Please arrive at least 1 hour early (2 hours with vehicle).
Schengen routes: At least 2 hours in advance with or without a vehicle.
Non-Schengen routes (Tunisia): the passenger, with or without a vehicle, must present himself for check-in no later than 4 (four) hours before.
Failure to comply with these times will result in the loss of the right to board.
Boarding of minors
Minors must have a valid individual identification document.
Children under 14: Must travel with an adult. If unaccompanied by a parent, a signed parental consent form is required, along with supporting documents.
Minors between 14 and 18: May travel with a waiver signed by both parents. Under no circumstances will the crew assume custody of the minor.
The passenger is responsible for the documentation required to enter the destination country.
Boarding of pregnant women
After the sixth month of pregnancy, a medical certificate issued no more than seven days before departure is required. Boarding is not permitted if the birth is expected within seven days of departure or has occurred within seven days prior. The Captain may deny boarding if there are concerns about safety.
Persons with Reduced Mobility (PRM)
PRMs are entitled to the same fares and necessary assistance, provided their needs are communicated in writing at least 48 hours in advance (24 hours for participating lines) to info@grimaldi.napoli.it. The Carrier undertakes to provide assistance during boarding, disembarkation, and on board. If it is not possible to board or transport the PRM safely, the Carrier may refuse the booking, guaranteeing a refund or alternative transportation. For travel to non-Schengen countries (to/from Tunisia), in order to guarantee priority boarding for PRMs with accompanying vehicles and to assign dedicated parking spaces on board, it will be necessary to arrive at the port no later than four and a half hours before departure.
Drivers
"Driver" means the driver of a commercial vehicle. The related costs and documentation must be indicated on the bill of lading.
Vehicles in tow
Only one vehicle per passenger is permitted, provided it has valid registration documents. Vehicles carrying goods intended for sale are transported as cargo. The passenger is responsible for parking the vehicle where indicated, turning off the engine, putting it in gear, applying the handbrake, and locking the vehicle. Access to the garage during the crossing is prohibited.
Natural gas/LPG vehicles must be declared and comply with regulations. Specific rules apply to the transport of alternative fuel vehicles (AFVs) on certain vessels (e.g., battery charge limits for electric vehicles).
Baggage and lost items
Each passenger may bring one unchecked bag (max 56x45x25 cm) and one small bag (handbag/backpack) on board free of charge. Surcharges apply only for additional or bulky baggage, except on Convention Routes and unless otherwise specified for Tunisia.
Valuables should not be left in checked baggage. In case of loss or damage, the statutory liability limits apply. Passengers must immediately report any loss or damage to baggage using the indicated methods. For information or complaints about lost or damaged baggage, please contact the Company directly at info@grimaldi.napoli.it.
Pets
Pets permitted are those permitted under Regulation (EU) 576/2013. Each ship has a certain number of places in cages; alternatively, it is possible to purchase the "pet in cabin" service. Pets are not permitted in common areas, restaurants, or lounges, as specified below, except for guide dogs for blind passengers. Dogs must be leashed and muzzled. The owner is responsible for food, hygiene, and the veterinary documentation required for the journey and disembarkation in the destination country.
Regarding areas accessible to animals:
- At the Purser's discretion, they may also be permitted access to common areas, restaurants, and passenger lounges, provided they are housed in a special carrier. Guide dogs are not subject to these restrictions. Dogs and cats are permitted in the passenger lounges, however, provided they are kept in a special carrier. The carrier must be well-ventilated, waterproof, and durable, and must allow the animal to sit comfortably, turn around, and lie down.
- To allow dogs and cats into cabins, it is also recommended that you present a valid certificate attesting to proper flea treatment, which may already be included in the required travel documentation (e.g., health record or PET passport). Without this certification, for health and public safety reasons, dogs will only be allowed to travel in designated kennels.
Documentation required for boarding pets:
- For domestic journeys, a health certificate is required; additionally, dogs must be registered with the canine registry.
- For transport between Schengen Area countries or from a Schengen country to a non-Schengen country (Spain, Greece): a valid Pet Passport is required.
- For transport from a third country or territory to a Member State of the European Union (Tunisia): the EU health certificate and Declaration are required, in accordance with the model set out in Regulation (EU) No. 577/2013.
Currency
The currency on board is the euro. Currency exchange is not possible, nor are checks accepted.
Insurance
The Carrier has third-party liability insurance coverage. Comprehensive policies are available for medical expenses, cancellations, baggage, and vehicle damage. Information is available at www.grimaldi-lines.com/it/assicurazione-nobis/ .
Cancellation of ticket by the passenger
Cancellations must be notified in writing to info@grimaldi.napoli.it. Refund conditions vary based on the fare (Special or Standard) and timing. Penalties increase to 100% closer to departure. Some services (meals, pets in cabin, shuttle bus) are refundable within certain limits.
Ticket change by the passenger
Passengers may request changes (date, time, route, passengers, vehicles, accommodations, services) with change fees and/or fare adjustments, if available. Restrictions may apply for tickets purchased with special promotions. For changes and information, please contact info@grimaldi.napoli.it.
Trip delays or cancellations
In the event of delays or cancellations, the Carrier complies with EU Regulation 1177/2010, offering assistance, information, and, where applicable, alternative transportation or reimbursement. In the event of a delay in arrival, compensation may be requested according to the criteria established by law. MeTour.it assumes no responsibility or liability for delays or cancellations by the carrier, nor can it be held liable. For delays or cancellations, complaints, or refunds, please contact the carrier directly at info@grimaldi.napoli.it.
Complaints
Complaints must be submitted within two months of travel, via email, certified email, or regular mail, according to the instructions available on the carrier's website. If there is no or unsatisfactory response, the passenger may resort to extrajudicial procedures or to the Transport Regulatory Authority. For complaints or refunds, please contact the company directly at info@grimaldi.napoli.it.
Dispute Resolution
Disputes must be reported and addressed directly to the Grimaldi Lines company issuing the ticket and service and can be resolved through extrajudicial procedures established by the Transport Regulatory Authority. In certain cases, a mandatory conciliation attempt is required before proceeding to court. MeTour.it is in no way responsible or jointly liable.
Data required pursuant to Legislative Decree 11/05/2020 n. 38
When booking, passengers must provide their: surname, first name, nationality, date of birth, gender, ID number (for non-Schengen routes), mobile phone number, and email address. Providing an emergency contact or special assistance request is optional. The data will be processed in accordance with privacy regulations.
Disclaimer
MeTour.it operates exclusively as an intermediary for the sale of tickets for maritime transport services provided by Grimaldi Lines. Therefore, MeTour.it assumes no responsibility for the organization, execution, and/or quality of the transport service, nor for any disruptions, delays, cancellations, accidents, damages, lost baggage, complaints, or other prejudicial circumstances that may occur before, during, or after the trip. For any dispute, request for compensation, or complaint regarding the purchased service, the passenger must contact Grimaldi Lines exclusively, as the carrier, ticket issuer, and owner of the vessels used. Under no circumstances may MeTour.it be held liable, either directly or indirectly, for the consequences of such events.
Final note:
These terms and conditions, updated in accordance with current legislation, are an integral part of MeTour.it's commercial offering for Grimaldi Lines ticketing. For further details or updates, please visit the official websites www.grimaldi-lines.com and www.minoan.gr/it .
PASSENGER RIGHTS:
SUMMARY OF THE PROVISIONS RELATING TO THE RIGHTS OF PASSENGERS TRAVELLING BY SEA AND INLAND WATERWAYS
Below is a summary of maritime passenger rights under Regulation (EU) No. 1177/2010, as applied to passengers using Grimaldi Lines transport services, which can be purchased on MeTour.it. This summary has no legal value, but it provides a clear and concise overview of the main passenger rights. For the full text and all legal provisions, please refer to EU Regulation 1177/2010 at the following web address: https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
Scope of application of Regulation (EU) No. 1177/2010
The Regulation on the rights of passengers when travelling by sea and inland waterways applies from 18 December 2012 and guarantees a minimum set of rights in the following cases:
Passenger transport services with a port of embarkation located in an EU Member State.
Passenger services operated by Union carriers departing from a port in a third country and arriving in a Member State.
Cruises with embarkation port in an EU Member State.*
*Cruise passengers do not have certain rights (e.g., alternative transportation or reimbursement in the event of cancellation or delay in departure) or financial compensation for delays in arrival.
Excluded services: vessels carrying fewer than 12 passengers, short voyages under 500 meters, historic vessels without mechanical propulsion, vessels with a small crew, and certain routes subject to special regimes. Some Member States may also exclude certain vessels or services, provided they guarantee equivalent rights through national legislation.
Right to information
Passengers are entitled to:
Clear and adequate information throughout the journey, including the contact details of national control bodies and access conditions for disabled persons or persons with reduced mobility (PRMs).
In the event of a cancellation or delay in departure, passengers must be informed within 30 minutes of the scheduled departure time and updated on departure and arrival times as soon as they become available.
Right to non-discriminatory contractual conditions
There may be no direct or indirect discrimination based on the nationality of the passenger or the place of establishment of the carrier or ticket vendor in the EU.
Right to assistance in case of delay or cancellation
If the departure is delayed by more than 90 minutes or the service is cancelled, passengers are entitled to:
Snacks, meals, or drinks appropriate to the length of the wait.
If one or more nights' accommodation is required, the carrier must provide suitable accommodation (on board or ashore) and transportation between the terminal and the place of accommodation.
Exceptions: If the delay or cancellation is caused by weather conditions that compromise the safety of the vessel, the carrier is not required to provide free accommodation. Furthermore, if the passenger was informed of the cancellation or delay before purchasing the ticket, or if the cause of the delay is attributable to the passenger himself, there is no right to assistance.
Right to alternative transportation and refund
In case of a delay of more than 90 minutes or cancellation, the passenger can choose between:
Alternative transportation to your final destination, as soon as possible and at no additional cost.
Refund of the ticket price and, if applicable, free return to the point of departure of the journey.
Right to financial compensation for delay in arrival
If the arrival at the final destination is delayed, the passenger can request compensation equal to 25% of the ticket price when the delay exceeds:
1 hour for services up to 4 hours.
2 hours for services between 4 and 8 hours.
3 hours for services between 8 and 24 hours.
6 hours for services over 24 hours.
If the delay is even longer (double the times indicated above), the compensation increases to 50% of the ticket price.
Exceptions: The carrier does not owe any compensation if he proves that the delay is due to weather conditions endangering the safety of the vessel or to unavoidable extraordinary circumstances.
Rights of persons with disabilities and reduced mobility (PRM)
In addition to general rights, PMRs benefit from:
Right to non-discriminatory access: No reservation, ticket, or boarding denial will be granted based on disability or reduced mobility (except for safety reasons or structural limitations of the ship/port). In the event of denied boarding, if the PRM had a reservation and notified their needs, they can choose between a refund or alternative transportation.
There are no extra charges for tickets for PMRs: fares are the same as those for other passengers.
Non-discriminatory access conditions: Carriers and terminal operators establish conditions that guarantee equal access to PRMs and any accompanying persons.
Free assistance on board and in ports: PRMs must notify the carrier of their needs at the time of booking or with sufficient notice (at least 48 hours) and arrive at the agreed time.
Compensation for damage to mobility equipment: If mobility equipment is damaged or lost due to the fault or negligence of the carrier or terminal operator, the PRM is entitled to compensation equal to the replacement value or repair costs.
Right to lodge a complaint
Passengers may submit a complaint to the carrier or terminal operator within two months of the date the service was or should have been provided. Within one month, the carrier must communicate whether the complaint is accepted, rejected, or under review, providing a definitive response within two months.
If dissatisfied, passengers can contact the national body responsible for enforcing Regulation (EU) No. 1177/2010.
National enforcement bodies
In each Member State, a national body is responsible for enforcing the Regulation. In Italy, the Transport Regulatory Authority (ART) oversees compliance with passenger rights. You can contact the ART via:
Website: www.autorita-trasporti.it
Registered mail: Via Nizza, 230 – 10126 Turin
PEC: pec@pec.autorita-trasporti.it
Email: art@autorita-trasporti.it
Exceptions and additional notes
On the Civitavecchia-Olbia route (and vice versa), departures from October 31 to May 31, 2022, are operated by another shipping company. For assistance, information, and complaints regarding this service, please contact the operating company directly. https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
Please note: This summary, prepared pursuant to Article 23, paragraph 2, of Regulation (EU) No. 1177/2010, has no legal value. For further information, please consult the full text at the following web address: https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
SAFETY STANDARDS AND CERTIFICATES
Safety on Grimaldi Euromed SpA's Ro-Pax vessels is guaranteed by certifications issued following periodic inspections by the Port Authorities and the Classification Society (RINA).
All ferries operate in compliance with strict safety regulations and criteria regarding the protection of human life at sea and marine pollution.
The main certificates with which each Grimaldi Euromed SpA ferry is equipped are:
Safety Management Certificate called DOC (Document of Compliance)
Safety Management Certificate (SMC Class Certificate)
Passenger Transport Safety Certificate
Legislative Decree 37/20 Certificate
Security Certificate (ISPS)
Pollution Prevention Certificate
Certificate for on-board services
For anything not stated here, please refer directly to the Grimaldi Lines website https://www.grimaldi-lines.com/
This page with Conditions, Passenger Rights and Certifications was last updated on December 8, 2024.
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