Terms and Conditions - Grimaldi Lines
GENERAL CONDITIONS OF TRANSPORT GRIMALDI LINES
These General Conditions of Transport regulate the transport service for passengers, luggage and accompanying vehicles offered on Grimaldi Lines ferries and ships. The purchase of a ticket implies full acceptance of all the rules set out herein, as well as the applicable national and international legal provisions.
These General Conditions of Transport regulate the transport service for passengers, luggage and accompanying vehicles offered on Grimaldi Lines ferries and ships. The purchase of a ticket implies full acceptance of all the rules set out herein, as well as the applicable national and international legal provisions.
Onboard events and “Ship + Stay” packages
For the “Events on board” and the “Ship + Stay” packages organized by Grimaldi Lines Tour Operator, the General Conditions available on www.grimaldi-touroperator.com apply. The individual travel programs can be consulted on the websites www.grimaldi-lines.com and www.minoan.gr/it .
Group travel
For “Groups” the specific “General Conditions of Carriage for Groups” apply, which can be consulted on www.grimaldi-lines.com and www.minoan.gr/it .
Role of Grimaldi Group SpA
Grimaldi Group SpA acts as agent of the Carrier, as defined below.
For the “Events on board” and the “Ship + Stay” packages organized by Grimaldi Lines Tour Operator, the General Conditions available on www.grimaldi-touroperator.com apply. The individual travel programs can be consulted on the websites www.grimaldi-lines.com and www.minoan.gr/it .
Group travel
For “Groups” the specific “General Conditions of Carriage for Groups” apply, which can be consulted on www.grimaldi-lines.com and www.minoan.gr/it .
Role of Grimaldi Group SpA
Grimaldi Group SpA acts as agent of the Carrier, as defined below.
Acceptance of conditions and processing of personal data
The purchase of the ticket implies acceptance of these General Conditions of Transport. At the time of booking or purchase, the passenger authorizes the processing of personal data in accordance with the Privacy Policy and Legislative Decree 196/2003.
The purchase of the ticket implies acceptance of these General Conditions of Transport. At the time of booking or purchase, the passenger authorizes the processing of personal data in accordance with the Privacy Policy and Legislative Decree 196/2003.
Definitions
Carrier: Grimaldi Euromed SpA and, for the Brindisi-Corfu-Igoumenitsa and Ancona-Corfu/Igoumenitsa lines, Grimaldi Euromed SpA or Minoan Lines SA The name of the Carrier is indicated on the travel ticket.
Carrier: Grimaldi Euromed SpA and, for the Brindisi-Corfu-Igoumenitsa and Ancona-Corfu/Igoumenitsa lines, Grimaldi Euromed SpA or Minoan Lines SA The name of the Carrier is indicated on the travel ticket.
Accompanying vehicle: Any motor vehicle (including any trailers) carried with a passenger, used for the transport of persons and/or goods not intended for sale.
PMR (Persons with Reduced Mobility): Passengers with reduced mobility due to physical or mental disabilities, permanent or temporary, or due to age, who require specific attention and services.
Service Contract: The agreement stipulated with the Ministry of Infrastructure and Sustainable Mobility for the public maritime transport service between Naples, Cagliari, Palermo and vice versa, as well as between Civitavecchia, Arbatax, Cagliari and vice versa.
Convention lines: The routes Naples-Cagliari, Cagliari-Naples, Cagliari-Palermo, Palermo-Cagliari, Civitavecchia-Arbatax, Arbatax-Civitavecchia, Civitavecchia-Cagliari, Cagliari-Civitavecchia.
Type of ships
The vessels in service are of the Ro/Pax or Cruise Ferry type, authorised to transport passengers and goods.
Applicable rules
In addition to these General Conditions, transport is governed by:
Regulation (EU) No 1177/2010
Regulation (EC) No 392/2009
Athens Convention (13/12/1974, as amended in 2002)
Italian Navigation Code
Applicable national and international sector regulations
For routes subject to a Service Contract, the relevant specific provisions also apply.
Commander's Power
The ship's commander has the power to:
Deviate from the route, provide assistance to other vessels, touch unplanned ports
Transfer passengers and baggage to other units
Refuse boarding if the passenger's health condition does not allow it
Disembark passengers who cause disturbance or danger to others or the crew
In case of refusal of boarding for justified reasons, the Carrier will only reimburse the cost of the ticket. The passenger must comply with the Captain's directives to ensure the safety of the vessel.
Limits of liability
The Carrier's liability is limited according to the thresholds established by the Athens Convention, the Italian Navigation Code and the applicable legislation, for damages to persons, baggage, vehicles, personal effects and other property.
Discipline on board
Passengers must:
Respect the on-board discipline, safety regulations and prohibitions (for example, no smoking in covered areas)
Undergo any security checks on baggage and vehicles
Comply with the Counter-Terrorism Standards (ISPS)
Failure to comply may result in civil and criminal penalties.
Booking, purchasing and issuing tickets
Tickets can be purchased on www.metour.it , via call center. Tickets are issued after full payment and directly by Grimaldi Lines via MeTour.it. Without confirmation and payment within the expected timeframe, the reservation will be voided.
For security reasons, during the booking process it is necessary to provide personal and vehicle data. In case of mismatch between the data on the ticket and the passenger/vehicle presented at boarding, access on board may be denied.
PMR (Persons with Reduced Mobility): Passengers with reduced mobility due to physical or mental disabilities, permanent or temporary, or due to age, who require specific attention and services.
Service Contract: The agreement stipulated with the Ministry of Infrastructure and Sustainable Mobility for the public maritime transport service between Naples, Cagliari, Palermo and vice versa, as well as between Civitavecchia, Arbatax, Cagliari and vice versa.
Convention lines: The routes Naples-Cagliari, Cagliari-Naples, Cagliari-Palermo, Palermo-Cagliari, Civitavecchia-Arbatax, Arbatax-Civitavecchia, Civitavecchia-Cagliari, Cagliari-Civitavecchia.
Type of ships
The vessels in service are of the Ro/Pax or Cruise Ferry type, authorised to transport passengers and goods.
Applicable rules
In addition to these General Conditions, transport is governed by:
Regulation (EU) No 1177/2010
Regulation (EC) No 392/2009
Athens Convention (13/12/1974, as amended in 2002)
Italian Navigation Code
Applicable national and international sector regulations
For routes subject to a Service Contract, the relevant specific provisions also apply.
Commander's Power
The ship's commander has the power to:
Deviate from the route, provide assistance to other vessels, touch unplanned ports
Transfer passengers and baggage to other units
Refuse boarding if the passenger's health condition does not allow it
Disembark passengers who cause disturbance or danger to others or the crew
In case of refusal of boarding for justified reasons, the Carrier will only reimburse the cost of the ticket. The passenger must comply with the Captain's directives to ensure the safety of the vessel.
Limits of liability
The Carrier's liability is limited according to the thresholds established by the Athens Convention, the Italian Navigation Code and the applicable legislation, for damages to persons, baggage, vehicles, personal effects and other property.
Discipline on board
Passengers must:
Respect the on-board discipline, safety regulations and prohibitions (for example, no smoking in covered areas)
Undergo any security checks on baggage and vehicles
Comply with the Counter-Terrorism Standards (ISPS)
Failure to comply may result in civil and criminal penalties.
Booking, purchasing and issuing tickets
Tickets can be purchased on www.metour.it , via call center. Tickets are issued after full payment and directly by Grimaldi Lines via MeTour.it. Without confirmation and payment within the expected timeframe, the reservation will be voided.
For security reasons, during the booking process it is necessary to provide personal and vehicle data. In case of mismatch between the data on the ticket and the passenger/vehicle presented at boarding, access on board may be denied.
Rates
The available rates can be consulted online. Price changes do not affect reservations already completed. There are two types of rates:
Special Rate: Discounted, non-refundable
Standard Rate: Full price, refundable under the conditions indicated
Cabin assignment
The Carrier may assign a cabin with similar characteristics to the one booked, even with a lower number of beds, provided that it is not lower than the number of passengers booked, guaranteeing the same category, size and price.
Travel documents
All passengers, including minors and infants, must present a valid identity document. Documentation required:
National travel: Identity card or equivalent document
Schengen Travel: Valid identity card for travel abroad or passport
Non-Schengen travel: Valid passport
The Carrier is not responsible for failure to disembark due to insufficient or irregular documents.
Check-in and boarding
Domestic routes: Please arrive at least 1 hour early (2 hours with vehicle).
Schengen routes: At least 2 hours in advance with or without vehicle.
Extra-Schengen routes (Tunisia): At least 3 hours in advance with or without vehicle.
Failure to comply with these times will result in the loss of the right to board.
Boarding of minors
Minors must have a valid individual identification document.
Children under 14: Must travel with an adult. If not accompanied by a parent, a signed parental consent form is required, with attached documents.
Minors between 14 and 18 years: They can travel with a release signed by both parents. Under no circumstances will the crew assume custody of the minor.
The passenger is responsible for the documentation required for entry into the destination country.
Boarding of pregnant women
After the 6th month of pregnancy, a medical certificate issued no later than 7 days before departure is required. Boarding is not permitted if the birth is expected within 7 days of departure or has occurred within 7 days prior. The Captain may refuse boarding in case of doubts about safety conditions.
Persons with Reduced Mobility (PRM)
PMRs are entitled to the same rates and necessary assistance, upon written communication of their needs at least 48 hours in advance (24 hours for the Lines in Agreement) to the address info@grimaldi.napoli.it. The Carrier undertakes to offer assistance during boarding, disembarkation and on board.
If it is not possible to board or transport the PMR safely, the Carrier may refuse the booking, in which case guaranteeing a refund or alternative transport.
Drivers
“Driver” means the driver of a commercial vehicle. The related costs and documentation must be indicated in the bill of lading.
Vehicles in tow
Only one vehicle per passenger is permitted, provided that it has the correct registration documents. Vehicles with goods intended for sale travel as goods. The passenger is responsible for parking the vehicle where indicated, turning off the engine, putting the vehicle in gear, pulling the handbrake and locking the vehicle. It is forbidden to enter the garage during the crossing.
Methane/LPG vehicles must be declared and comply with the regulations. Specific rules apply to the embarkation of alternative fuel vehicles (AFV) on certain vessels (e.g. battery charge limit for electric vehicles).
Baggage and lost items
Each passenger can bring on board free of charge one piece of unchecked baggage (max 56x45x25 cm) and one small baggage (bag/backpack). Supplements apply only for additional or bulky baggage, except on Convention Lines and unless otherwise provided for Tunisia.
Valuables should not be left in luggage delivered to the storage. In case of loss or damage, the limits of liability provided by law apply. The passenger must immediately report any loss or damage to luggage according to the methods indicated. For information or complaints on lost or damaged luggage, contact the Company directly by writing to info@grimaldi.napoli.it
Pets
Pets allowed are those provided for by Reg. (EU) 576/2013. It is possible to purchase the “pet in cabin” service. Pets are not allowed in common areas, restaurants, or armchair lounges, except guide dogs for blind passengers. Dogs must be on a leash and muzzled. The owner is responsible for food, hygiene and veterinary documentation required for the trip and disembarkation in the destination country.
Currency
The currency on board is the Euro. No currency exchange is possible and no checks are accepted.
Insurance
The Carrier has third party liability insurance coverage. It is possible to subscribe to multi-risk policies for medical expenses, cancellations, baggage and damage to vehicles. Information on www.grimaldi-lines.com/it/sicurezza-nobis/ .
Cancellation of ticket by passenger
Cancellation must be communicated in writing to info@grimaldi.napoli.it. Refund conditions vary based on the fare (Special or Standard) and timing. There is a scale of penalties increasing up to 100% close to departure. Some services (meals, pets in cabin, shuttle bus) are refundable within certain limits.
Ticket change by the passenger
The passenger can request changes (date, time, line, passengers, vehicles, accommodation, services) with change fees and/or fare adjustments, if available. Limitations may apply for tickets purchased with special promotions. For changes and information, write directly to info@grimaldi.napoli.it
Trip delays or cancellations
In case of delays or cancellations, the Carrier complies with EU Regulation 1177/2010, offering assistance, information and, where applicable, alternative transport or reimbursement. In case of delay in arrival, it is possible to request financial compensation according to the criteria established by the law. For delays or cancellations by the carrier, MeTour.it has no responsibility or correlation nor can it be called into question. For delays or cancellations, complaints or reimbursements, contact the company directly by writing to info@grimaldi.napoli.it
Complaints
Complaints must be submitted within two months of travel, via email, certified email or regular mail, according to the instructions available on the Carrier's website. In the event of a lack of or unsatisfactory response, the passenger may resort to extrajudicial procedures or to the Transport Regulatory Authority. For complaints or refunds, contact the company directly by writing to info@grimaldi.napoli.it
The available rates can be consulted online. Price changes do not affect reservations already completed. There are two types of rates:
Special Rate: Discounted, non-refundable
Standard Rate: Full price, refundable under the conditions indicated
Cabin assignment
The Carrier may assign a cabin with similar characteristics to the one booked, even with a lower number of beds, provided that it is not lower than the number of passengers booked, guaranteeing the same category, size and price.
Travel documents
All passengers, including minors and infants, must present a valid identity document. Documentation required:
National travel: Identity card or equivalent document
Schengen Travel: Valid identity card for travel abroad or passport
Non-Schengen travel: Valid passport
The Carrier is not responsible for failure to disembark due to insufficient or irregular documents.
Check-in and boarding
Domestic routes: Please arrive at least 1 hour early (2 hours with vehicle).
Schengen routes: At least 2 hours in advance with or without vehicle.
Extra-Schengen routes (Tunisia): At least 3 hours in advance with or without vehicle.
Failure to comply with these times will result in the loss of the right to board.
Boarding of minors
Minors must have a valid individual identification document.
Children under 14: Must travel with an adult. If not accompanied by a parent, a signed parental consent form is required, with attached documents.
Minors between 14 and 18 years: They can travel with a release signed by both parents. Under no circumstances will the crew assume custody of the minor.
The passenger is responsible for the documentation required for entry into the destination country.
Boarding of pregnant women
After the 6th month of pregnancy, a medical certificate issued no later than 7 days before departure is required. Boarding is not permitted if the birth is expected within 7 days of departure or has occurred within 7 days prior. The Captain may refuse boarding in case of doubts about safety conditions.
Persons with Reduced Mobility (PRM)
PMRs are entitled to the same rates and necessary assistance, upon written communication of their needs at least 48 hours in advance (24 hours for the Lines in Agreement) to the address info@grimaldi.napoli.it. The Carrier undertakes to offer assistance during boarding, disembarkation and on board.
If it is not possible to board or transport the PMR safely, the Carrier may refuse the booking, in which case guaranteeing a refund or alternative transport.
Drivers
“Driver” means the driver of a commercial vehicle. The related costs and documentation must be indicated in the bill of lading.
Vehicles in tow
Only one vehicle per passenger is permitted, provided that it has the correct registration documents. Vehicles with goods intended for sale travel as goods. The passenger is responsible for parking the vehicle where indicated, turning off the engine, putting the vehicle in gear, pulling the handbrake and locking the vehicle. It is forbidden to enter the garage during the crossing.
Methane/LPG vehicles must be declared and comply with the regulations. Specific rules apply to the embarkation of alternative fuel vehicles (AFV) on certain vessels (e.g. battery charge limit for electric vehicles).
Baggage and lost items
Each passenger can bring on board free of charge one piece of unchecked baggage (max 56x45x25 cm) and one small baggage (bag/backpack). Supplements apply only for additional or bulky baggage, except on Convention Lines and unless otherwise provided for Tunisia.
Valuables should not be left in luggage delivered to the storage. In case of loss or damage, the limits of liability provided by law apply. The passenger must immediately report any loss or damage to luggage according to the methods indicated. For information or complaints on lost or damaged luggage, contact the Company directly by writing to info@grimaldi.napoli.it
Pets
Pets allowed are those provided for by Reg. (EU) 576/2013. It is possible to purchase the “pet in cabin” service. Pets are not allowed in common areas, restaurants, or armchair lounges, except guide dogs for blind passengers. Dogs must be on a leash and muzzled. The owner is responsible for food, hygiene and veterinary documentation required for the trip and disembarkation in the destination country.
Currency
The currency on board is the Euro. No currency exchange is possible and no checks are accepted.
Insurance
The Carrier has third party liability insurance coverage. It is possible to subscribe to multi-risk policies for medical expenses, cancellations, baggage and damage to vehicles. Information on www.grimaldi-lines.com/it/sicurezza-nobis/ .
Cancellation of ticket by passenger
Cancellation must be communicated in writing to info@grimaldi.napoli.it. Refund conditions vary based on the fare (Special or Standard) and timing. There is a scale of penalties increasing up to 100% close to departure. Some services (meals, pets in cabin, shuttle bus) are refundable within certain limits.
Ticket change by the passenger
The passenger can request changes (date, time, line, passengers, vehicles, accommodation, services) with change fees and/or fare adjustments, if available. Limitations may apply for tickets purchased with special promotions. For changes and information, write directly to info@grimaldi.napoli.it
Trip delays or cancellations
In case of delays or cancellations, the Carrier complies with EU Regulation 1177/2010, offering assistance, information and, where applicable, alternative transport or reimbursement. In case of delay in arrival, it is possible to request financial compensation according to the criteria established by the law. For delays or cancellations by the carrier, MeTour.it has no responsibility or correlation nor can it be called into question. For delays or cancellations, complaints or reimbursements, contact the company directly by writing to info@grimaldi.napoli.it
Complaints
Complaints must be submitted within two months of travel, via email, certified email or regular mail, according to the instructions available on the Carrier's website. In the event of a lack of or unsatisfactory response, the passenger may resort to extrajudicial procedures or to the Transport Regulatory Authority. For complaints or refunds, contact the company directly by writing to info@grimaldi.napoli.it
Dispute Resolution
Disputes must be reported and addressed directly to the Grimaldi Lines company issuing the tickets and the service and can be resolved through extrajudicial procedures contemplated by the Transport Regulatory Authority. In certain cases, a mandatory conciliation attempt is foreseen before proceeding to court. MeTour.it is in no way responsible or jointly responsible.
Data requested pursuant to Legislative Decree 11/05/2020 n. 38
When booking, the passenger must provide: surname, name, nationality, date of birth, gender, identity document number (for non-Schengen routes), mobile number and email address. It is optional to indicate an emergency contact or need for special assistance. The data will be processed in compliance with privacy regulations.
Disclaimer
MeTour.it operates exclusively as an intermediary for the sale of tickets for maritime transport services provided by Grimaldi Lines. Therefore, MeTour.it assumes no responsibility for the organization, execution and/or quality of the transport service, nor for any disruptions, delays, cancellations, accidents, damages, lost luggage, complaints or other prejudicial circumstances that may occur before, during or after the trip. For any dispute, request for compensation or complaint relating to the service purchased, the passenger must contact Grimaldi Lines exclusively, as carrier, issuer of the ticket and owner of the naval means used. In no case may MeTour.it be held liable, either directly or indirectly, for the consequences of such events.
Final note:
These conditions, updated to current legislation, are an integral part of the commercial offer of MeTour.it for the Grimaldi Lines ticket office. For further details or updates, please consult the official websites www.grimaldi-lines.com and www.minoan.gr/it .
PASSENGER RIGHTS:
SUMMARY OF THE PROVISIONS RELATING TO THE RIGHTS OF PASSENGERS TRAVELLING BY SEA AND INLAND WATERWAYS
Below we present a summary of maritime passenger rights according to Regulation (EU) No. 1177/2010, as applied to travellers using Grimaldi Lines transport services, which can be purchased on MeTour.it. This summary has no legal value, but it offers a clear and essential overview of the main passenger rights. For the full text and all legal provisions, please refer to EU Regulation 1177/2010 at the following web address https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
Scope of Regulation (EU) No. 1177/2010
The Regulation on the rights of passengers when travelling by sea and inland waterway applies from 18 December 2012 and guarantees a minimum set of rights in the following cases:
Passenger transport services with a port of embarkation located in an EU Member State.
Passenger services operated by Union carriers departing from a port in a third country and arriving in a Member State.
Cruises with embarkation port in an EU Member State.*
*Cruise passengers do not enjoy certain rights (e.g. alternative transportation or reimbursement in case of cancellation or delay in departure) or financial compensation for delays in arrival.
Excluded services: vessels with fewer than 12 passengers, short voyages under 500 metres, historic vessels without mechanical propulsion, vessels with a small crew and certain voyages subject to special regimes. Some Member States may also exclude certain vessels or services, provided that equivalent rights are guaranteed by national legislation.
Right to information
Passengers are entitled to:
Clear and adequate information throughout the journey, including the contact details of national control bodies and access conditions for disabled persons or persons with reduced mobility (PRMs).
In the event of a cancellation or delay in departure, passengers must be informed within 30 minutes of the scheduled departure time, and updated on departure and arrival times as soon as they become available.
Right to non-discriminatory contractual conditions
No direct or indirect discrimination may occur based on the nationality of the passenger or on the place of establishment of the carrier or ticket vendor in the EU.
Right to assistance in case of delay or cancellation
If the departure is delayed by more than 90 minutes or the service is cancelled, passengers are entitled to:
Snacks, meals or drinks appropriate to the length of the wait.
If one or more nights' accommodation is required, the carrier must provide suitable accommodation (on board or ashore) and transportation between the terminal and the place of accommodation.
Exceptions: If the delay or cancellation is caused by weather conditions that compromise the safety of the vessel, the carrier is not obliged to provide free accommodation. Furthermore, if the passenger was informed of the cancellation or delay before purchasing the ticket, or if the cause of the delay is attributable to the passenger himself, there is no right to assistance.
Right to alternative transport and refund
In case of delay of more than 90 minutes or cancellation, the passenger can choose between:
Alternative transportation to your final destination, as soon as possible and at no additional cost.
Refund of the ticket price and, if applicable, free return to the point of departure of the journey.
Right to financial compensation for delay in arrival
If the arrival at the final destination is delayed, the passenger may request compensation equal to 25% of the ticket price when the delay exceeds:
1 hour for services up to 4 hours.
2 hours for services between 4 and 8 hours.
3 hours for services between 8 and 24 hours.
6 hours for services over 24 hours.
If the delay is even longer (double the times indicated above), the compensation increases to 50% of the ticket price.
Exceptions: The carrier is not liable for any compensation if he proves that the delay is due to weather conditions endangering the safety of the vessel or to unavoidable extraordinary circumstances.
Rights of persons with disabilities and reduced mobility (PRM)
In addition to general rights, PMRs benefit from:
Right to access without discrimination: no refusal of reservation, ticket or boarding for reasons related to disability or reduced mobility (except for safety reasons or structural limitations of the ship/port). In case of denied boarding, if the PMR had a reservation and notified needs, he/she can choose between reimbursement or alternative transport.
No extra charge on tickets for PMRs: the fares are the same as those for other passengers.
Non-discriminatory access conditions: carriers and terminal operators establish conditions that guarantee equal access to PMRs and any accompanying persons.
Free assistance on board and in ports: PMRs must notify their needs to the carrier at the time of booking or with sufficient notice (at least 48 hours) and show up at the established time.
Compensation for damage to mobility equipment: If mobility equipment is damaged or lost through the fault or negligence of the carrier or terminal operator, the PMR is entitled to compensation equal to the replacement value or repair costs.
Right to lodge a complaint
Passengers may submit a complaint to the carrier or terminal operator within two months of the date on which the service was or should have been provided. Within one month, the carrier must communicate whether the complaint is accepted, rejected or under evaluation, in any case providing a definitive response within two months.
If not satisfied, passengers may contact the national body responsible for the enforcement of Regulation (EU) No. 1177/2010.
National enforcement bodies
In each Member State, a national body is responsible for enforcing the Regulation. In Italy, the Transport Regulatory Authority (ART) monitors compliance with passenger rights. You can contact the ART via:
Website: www.autorita-trasporti.it
Registered mail: Via Nizza, 230 – 10126 Turin
PEC: pec@pec.autorita-trasporti.it
E-mail: art@autorita-trasporti.it
Exceptions and additional notes
On the Civitavecchia-Olbia route (and vice versa), departures from 31/10 to 31/05 2022 are operated by another shipping company. For assistance, information and complaints relating to this service, it is necessary to contact the operating company directly. https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
Please note: This summary, drawn up pursuant to Article 23, paragraph 2, of Regulation (EU) No. 1177/2010, has no legal value. For further information, we recommend consulting the full text at the following web address https://www.grimaldi-lines.com/wp-content/uploads/2019/05/regolamentoUE1177.pdf
SAFETY STANDARDS AND CERTIFICATES
Safety on the Ro-Pax vessels of the Grimaldi Euromed SpA group is guaranteed by the certifications that are issued following periodic inspections by the Port Authorities and the Classification Society (RINA).
All ferries operate in compliance with strict safety regulations and criteria regarding the protection of human life at sea and marine pollution.
The main certificates that each Grimaldi Euromed SpA ferry is equipped with are:
Safety management certificate called DOC (Document of Compliance)
Safety Management Certificate (SMC Class Certificate)
Passenger Transport Safety Certificate
Legislative Decree 37/20 Certificate
Security Certificate (ISPS)
Pollution Prevention Certificate
Certificate for on-board services
For anything not stated here, please refer directly to the Grimaldi Lines Company website https://www.grimaldi-lines.com/
Date of Update of this page with Conditions, Passenger Rights and Certifications: 08 December 2024
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