Anantara Chiang Mai Resort

Increíble todo! El hotel y el servicio es el mejor, la gente súper linda, la comida deliciosa y el spa tiene los mejores masajes! Súper recomendado nosotros venimos en nuestra luna de miel y estuco todo perfecto! Es la mejor opción en chiang mai

Dear 988sof_am,

We are absolutely thrilled to hear that your honeymoon at Anantara Chiang Mai Resort was so exceptional! Your kind words are a testament to the hard work and dedication of our team.

It is our pleasure to provide our guests with the highest level of service and comfort, and we are delighted to know that we met and exceeded your expectations.

Thank you again for choosing Anantara Chiang Mai Resort. We hope to have the opportunity to welcome you back in the future.

Sincerely,
The Anantara Chiang Mai Resort Team

Wir waren für 5 Tage in diesem Resort und es war wirklich toll. Der strandabschnitt ist genial und der Service war super. Außer beim Frühstück, hier hätte ich mir einen besseren Service gewünscht, essen kam leider zweimal nicht wie bestellt.

Dear Khun dansan2024,

Thank you for sharing your feedback about your stay. We're delighted to hear that you enjoyed your time with us, especially the beach and our team's service.

We're truly sorry to hear about the issues you experienced with breakfast. It's disappointing to know that your food orders weren't accurate, and this is definitely not the level of service we strive for. We take your feedback very seriously and will use it to improve our breakfast operations.

We would love the opportunity to make it up to you. Perhaps you would consider returning for another stay, and we can assure you of a much better breakfast experience.

Thank you again for your honest feedback.

Sincerely,

Chin Pitak Norathepkitti
General Manager

Hôtel magnifique décoré avec beaucoup de goût, bois, pierre, verdure. Chambre très grande avec de belles attentions pour les enfants. Personnel extrêmement gentil et à l écoute. Restaurant thai excellent dans un cadre idyllique.
Seul bémol et pas des moindres, des plans d'eau avec nénuphars et grenouilles devant les chambres. Certes cela est très joli, mais le bruit est juste insupportable durant toute la nuit, même avec des boules Quies, ce qui n'est pas du tout normal pour ce genre d'hôtel!

Dear Mr. Vadim,

Thank you for taking the time to share your experience at Anantara Chiang Mai Resort. We are delighted to hear that you enjoyed the overall ambiance, the spacious rooms, the thoughtful touches for children, and the exceptional service provided by our staff. Your kind words about our Thai restaurant and its idyllic setting are greatly appreciated.

We are truly sorry to hear that the frog noise disrupted your sleep. We understand that this is not the kind of experience one expects in a luxury resort. Rest assured; we take your feedback very seriously. Our aim is to provide a serene and peaceful environment for all our guests, and this clearly falls short of our standards.

We are currently exploring various solutions to address this issue without compromising the natural beauty of our surroundings. Your feedback will undoubtedly help us in finding the best possible solution.

We hope to have the opportunity to welcome you back in the future and provide you with a truly undisturbed and unforgettable stay.

Thank you again for your candid feedback.

Sincerely,

Chin Pitak Norathepkitti
General Manager

Anantara Chiang Mai Resort

Einmalige Hotelanlage, sehr zuvorkommender, aufmerksamer Service.
Wir haben eine Nacht inklusive Wellness im Anantara verbracht.
Hervorheben möchten wir die extrem schöne Bar sowie der Barbereich drumrum.
Zum Dinner hat uns OAF bedient. Er war sehr aufmerksam und sehr freundlich und hat seine Aufgabe hervorragend gemacht!
Mit dem Essen selbst waren wir jedoch nicht sooooo zufrieden, dies hätte schon etwas besser sein können.
Die Massagen, die wir hatten, waren sehr entspannend und sehr gut, leider etwas teuer. Aber ja. Wir wollten ja den Wellnesstag im Anantara geniessen!
Zimmer und Service alles Top!
Beim Frühstücksbuffet ist uns aufgefallen, wie aufmerksam das gesamte Personal war. So wurde sofort - zB. ohne Nachfragen- eine vergessene Gabel oder Löffel sofort gebracht, oder etwa das gebrauchte Geschirr sofort abgeräumt:)

Dear swisswoman76,

Thank you for sharing your detailed feedback about your stay at Anantara Chiang Mai Resort. We're delighted that you had a great stay and experienced great service overall.

We're pleased you appreciated the unique design of our hotel complex and found our service courteous and attentive. It's wonderful to hear that you enjoyed our bar area - it's a space we're particularly proud of.

We're especially grateful for your kind words about OAF's excellent service during dinner. His attentiveness and friendliness exemplify the standard of service we strive to provide. We'll be sure to commend him for his outstanding performance.

We appreciate your honest feedback about the food. While we're disappointed it didn't fully meet your expectations, we'll take this as an opportunity to review and improve our culinary offerings.

It's great to hear that you found your massages relaxing and of high quality. We understand your comment about the pricing and appreciate your choosing to indulge in our wellness offerings.

We're thrilled that you found our rooms and overall service to be top-notch. Your observations about the attentiveness of our breakfast staff, particularly in anticipating needs and maintaining cleanliness, are much appreciated.

Thank you again for choosing Anantara Chiang Mai Resort. We look forward to welcoming you back for another great stay in the future.

Warm regards,

Chin Pitak Norathepkitti
General Manager

Wir besuchen das Anantara Resort jedes Mal, wenn wir in Chiang Mai sind. Sehr gerne mit Freunden zum hervorragenden Afternoon Tea. Das freundliche und kompetente Personal ist immer hilfsbereit und aufmerksam. Daher kommen wir seit vielen Jahren immer wieder hierher zurück.

Dear Khun Stefan A,

Thank you for your wonderful review! It brings us immense joy to know that the Anantara Chiang Mai Resort has become your go-to spot for afternoon tea with friends in Chiang Mai. We are truly grateful for your loyalty over the years.

Your kind words about our friendly and competent staff are especially appreciated. We take pride in providing exceptional service, and it's fantastic to know that our team consistently creates a helpful and attentive environment for you and your friends to enjoy your afternoon tea experience.

We strive to maintain the high standards you've come to expect, and your continued patronage motivates us to keep excelling.

We look forward to welcoming you and your friends back again soon for another delightful afternoon tea experience. Perhaps you might try something new from our menu next time?

Thank you once again for choosing the Anantara Chiang Mai Resort and for sharing your feedback.

Warmly,

Pitak Norathepkitti
The General Manager

tout est parfait, exceptionnel, lieu idyllique, personnel aimable et attentionné en revanche il n'est pas supportable qu'on nous impose des mariages au bord de la piscine, avec micro et décoration plastique...

Dear Ms. Surault,

We appreciate you taking the time to share your valuable feedback with us. We are delighted to learn that you enjoyed various aspects of your stay, such as the exceptional service provided by our team, the beautiful guest room, the delicious breakfast offerings, and the rejuvenating spa experience.

However, we sincerely apologize for the inconvenience caused by the noise from the weddings held during your stay. At Anantara Chiang Mai Resort, we strive to provide a peaceful and relaxing environment for all our guests, and we regret that your experience was impacted.

As discussed with our Guest Experience Manager, Mr. Jed O'Connor, we have waived a portion of your bill as a gesture of goodwill. We understand that this issue may have detracted from the overall luxury experience we aim to deliver, and we appreciate your understanding and flexibility.

Rest assured, we have taken your feedback seriously and are reviewing our policies and procedures to ensure that such incidents are minimized in the future. We are committed to enhancing our efforts in limiting single-use plastics and reducing noise pollution, as we recognize the importance of preserving the natural environment and providing a tranquil atmosphere for our guests.

Once again, thank you for your valuable feedback, which will help us improve our operations and better serve our guests. We hope to have the opportunity to welcome you back to Anantara Chiang Mai Resort, where we can provide you with an exceptional and truly memorable experience.

Sincerely,
Pitak Norathepkitti
General Manager

Die Lage des Hotels am Fluss ist schon einmal sehr einladend; die Anlage ist recht weitläufig angelegt - wenn auch in der Stadt. Als "Resort" würde ich das Anantara allerdings nicht bezeichnen.

Check-in: schnell, freundlich, alles gut

Zimmer: wir hatten ein Zimmer im 2. Stock zum Garten hin - allerdings war der Ausblick eher mau - der Zimmerblock ist L-förmig angelegt; wir hatten ein Zimmer dicht am Knick und konnten damit wunderbar quer in die Nachbarzimmer reinschauen.

Jedes Zimmer hat einen kleinen Balkon (sehr gut!); die Größe der Zimmer ist absolut ausreichend. Gut: der Eingang erfolgt von der Straße her; wegen des Lärms gibt es einen kleinen Flur (von dem das Bad abzweigt) und dann noch eine weitere Tür, um den Straßenlärm draußen zu halten.

Frühstück: super service, gutes Essen, schöne Lage direkt am Fluß mit "Überdachgung" durch ein in die Bäume gehängtes Netz, um herabfallendes Laub abzuhalten.

Der Pool ist extra-lang und es stehen ausreichend Pool-Liegen zur Verfügung.

Alles in allem: ein sehr gutes Hotel in Chiang Mai, allerdings kein "Resort" und ziemlich groß.

Dear jasondayo,

Thank you for your thoughtful review and feedback about your stay at Anantara Chiang Mai Resort. I appreciate you taking the time to provide both positives and constructive criticism.

I'm pleased to hear you found the riverside location inviting, enjoyed the quick and friendly check-in service, spacious grounds and rooms with balconies. It's great that the entrance design helped minimize street noise and that you had an ample breakfast spread in a beautiful setting.

You make a fair point that we may overextend in marketing ourselves as a "resort" when the property is quite large and located right in the city center. I will discuss with our team on being more accurate in how we portray the hotel experience.

While it seems your garden view room did not meet expectations due to limited vista, I appreciate you sharing this experience. It provides an opportunity to consider room assignments and managing guest expectations on view categories. Your feedback helps us improve.

Thank you again for your honest review. We hope you will come stay with us again and experience our genuine hospitality, amenities and service - whether we call it a resort, hotel or urban sanctuary. Please don't hesitate to reach out if I can be of assistance booking your next visit or enhancing your experience.

Best regards,

Chin Pitak Norathepkitti
General Manager

Magnifique hôtel, c'est la 2ème fois que nous y avons séjourné. La beauté des lieux, l'accueil, la gentillesse et le dévouement du personnel, tout est top. Nous avons dîner au restaurant 1921, c'était très bon et le service assuré par la si souriante et aimable Ice était formidable. Nous qui sejournons d'hôtel en hôtel en Thaïlande depuis 3 années que nous y venons, le buffet du petit-déjeuner est incontestablement le meilleur et le plus diversifié de tous ! Et quel plaisir de s'installer dehors sur les bords de la rivière Ping et de voir le jour se lever avec les écureuils qui grignotent dans les arbres et ces gros oiseaux perchés attendant de foncer sur un poisson et s'envoler avec dans son bec, et voir la vie qui reprend doucement sur l'autre berge, tout en dégustant des délicieux mets, le rêve !!
L'Anantara, c'est un havre de paix, tout n'est que douceur et calme, un pur bonheur.

Dear 779nellyd,

Thank you for your outstanding feedback and for choosing to stay with us again during your recent visit to Chiang Mai. We are absolutely delighted to hear that Anantara Chiang Mai Resort exceeded your expectations once more and provided a peaceful, luxurious haven that brought you pure happiness.

It is extremely gratifying to receive your high praise for our beautiful property, gracious service, exceptional dining experiences like at our 1921 restaurant, and diverse breakfast buffet. In particular, your comments on the tranquil riverside setting and dedicated staff members like Ice validate that we are achieving our mission of creating a relaxing, indulgent escape for every guest.

We sincerely appreciate you taking the time to provide thoughtful comments on multiple aspects of your stay. Sharing specific examples of what we are doing well reinforces areas where we should continue to focus our efforts to deliver personalized, premium experiences.

Thank you again for choosing to stay with us during your travels and being such a valued repeat guest. It is the highest compliment for our resort to be considered a luxurious home away from home, and we hope to welcome you back again very soon. Please let me know if I can assist with any future bookings or if you have any other feedback on how we can further exceed expectations.

Warmest regards,

Chin Pitak Norathepkitti
General Manager

Die Aussicht vom Balkon der Deluxe River View Suiten ist fantastisch. Wir verbrachten zwei Nächte in diesem wunderschönen Hotel im Anschluss an unseren Nordthailand Trip. Man betritt die Lobby des Hotels und es umgibt einem sofort eine unglaubliche Ruhe. Die Lage ist aussergewöhnlich - mitten in Downtown,unweit vom Nightbazar und doch weit weg von Allem. Das Personal ist unglaublich freundlich und hilfsbereit, vom Receptionist bis zum Gärtner. Gerne wieder und ein grosses Dankeschön an das ganze Anantara Team?

Dear globetrotterin61,

Thank you for your outstanding feedback on your recent stay with us at Anantara Chiang Mai Resort. I am delighted to hear you found the views from the balconies of our Deluxe River View Suites to be fantastic.

I completely agree that our location provides an exceptional balance of being conveniently in the city center yet an oasis of tranquility. It brings me joy to know you felt that sense of calm upon entering our lobby.

I especially appreciate you highlighting the friendliness and helpfulness of our staff, from reception to the gardeners. Warm hospitality is a signature of Anantara and central to our philosophy, so your praise means a great deal to our entire team.

We sincerely hope you will visit us again soon. Please do not hesitate to contact me directly if I can be of assistance with any future bookings. Thank you again for your valuable feedback.

With kind regards,

Chin Pitak Norathepkitti
General Manager

Restaurant très chic et délicieux, service irréprochable, cuisine parfaite. Je recommande chaudement pour un dîner haut de gamme à Chiang Mai.
Le wagyu est préparé impeccablement, pas d’hésitation pour savourer une belle viande et des cocktails délicieux.

Dear arnauds303,

Thank you very much for your outstanding review of our restaurant. We are thrilled to hear you had such an exceptional dining experience with us.

It is so gratifying to know you enjoyed the chic atmosphere, impeccable service, and perfect cuisine crafted by our talented culinary team. Providing guests with a refined yet approachable fine dining experience is our aim.

I'm delighted to hear the wagyu in particular met your high standards. Our chef takes great care in sourcing and preparing only the finest cuts of meat. And I'm glad to know our cocktail program nicely complemented your meal.

Feedback like yours motivates our team to continue innovating and exceeding the expectations of discerning diners such as yourself. We sincerely hope you will dine with us again next time you are visiting Chiang Mai. Please let me know if I can be of any assistance with reservations or menu recommendations for your next visit.

Warm regards,

Chin Pitak Norathepkitti
General Manager

Una experiencia inolvidable, en un lugar perfectamente ubicado, con un personal de 10, súper amable y que siempre tienen una sonrisa para dirigirse a ti. Desde la persona que está fuera para cortar el tráfico y pases la calle o entrada, recepción o servicio de mesas

Dear goyosp73,

It's wonderful to hear that you had a great and unforgettable experience during your stay! The perfect location, along with the friendly and welcoming staff, made your visit memorable. Whether it was the team members helping with traffic, welcoming you at the reception, or providing table service, their smiles and hospitality clearly left a positive impression.

Thank you for choosing to stay at Anantara Chiang Mai Resort, and we hope to have the pleasure of hosting you again in the future. If you have any more feedback or highlights from your experience, please feel free to share. Safe travels!

Yours sincerely,

Chin Pitak Norathepkitti
General Manager

Struttura stupenda, mix tra moderno e stile thailandese.
Massima disponibilità e flessibilità nel trovare soluzioni.
Ottima cucina sia quella tailandese (ma deve piacere) che la steakhouse (particolare e soprattutto più idonea ai nostri gusti occidentali).
Consiglio vivamente, anche altre strutture dello stesso gruppo in cui siamo stati ma in città diverse (Anantara the palm, Dubai).
Grazie di tutto

Dear marcellol220,

Thank you for awarding us with a 5-star rating and for sharing your experience with us. We greatly appreciate your kind words and recommendation.

We're delighted to hear that you found our hotel to be a beautiful blend of modern and Thai style. We take pride in creating a unique and visually appealing environment for our guests to enjoy.

It's wonderful that our team demonstrated maximum availability and flexibility in finding solutions for you. We strive to provide exceptional service and make sure our guests' needs are met to the best of our abilities.

We're glad to hear that you enjoyed our cuisine, both the Thai options and our steakhouse. We understand that individual tastes vary, and we aim to provide a diverse range of dining experiences to cater to different preferences.

Thank you for mentioning our other properties in different cities. We're glad to hear that you have had positive experiences with our brand in multiple locations.

Once again, thank you for your feedback and recommendation. We look forward to welcoming you back to our hotel or any other Anantara property in the future.

Best regards,

Chin Pitak Norathepkitti
General Manager

Es un hotel hermoso en todo sentido
El hotel mas lindo que estuve
Desde la arquitectura, la atencion, los objetos
La vajilla
Las habitaciones hermosas
Limpias al maximo
Volveria una y mil veces
La ubicacion esta muy bien
La ciudad es muy linda y su gente muy amable

Dear pato7rodri,

Thank you for sharing your kind to Anantara Chiang Mai Resort.

Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members.

and we hope to have the pleasure of welcoming you again very soon.

Warmest regards,

Chin Pitak Norathepkitti
General Manager

le lieu est exceptionnel et les aménagements très agréables. Ce que nous avons apprécié particulièrement c'est le calme qui règne dans tout l'hôtel et à l'extérieur, même à la piscine. Le personnel en règle générale est particulièrement attentionné.

Dear isabellesurault,

Thank you for sharing your kind to Anantara Chiang Mai Resort.

Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members.

and we hope to have the pleasure of welcoming you again very soon.

Warmest regards,

Chin Pitak Norathepkitti
General Manager

Increíble Hotel, seguramente de los mejores de Chiang Mai, el servicio muy atento y cordial, incluso pedimos de cambiar la habitación ya que la inicial se encontraba en la parte baja del jardín y lo hicieron velozmente. Por otra parte también mencionar que es en el único hotel que no tuvimos detalle de bienvenida (ya que estábamos de luna de miel) y el desayuno es más bien escueto (pero de gran calidad) si queréis encontrar sitio en la terraza cerca del río debéis de ir a primera hora sino será difícil poder desayunar fuera.

Dear Ramon F,

Warm greetings from Anantara Chiang Mai Resort and thank you for sharing your kind review on Trip Advisor.

Regards to the breakfast, I will be looking into ways that we can improve the breakfast service as per your constructive feedback to see where we can lift to even higher levels. Also please accept my sincere apologies for missing the opporunity to congratulations for your honeymoon.

Once again I sincerely apologise for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.

Yours sincerely,

Chin Pitak Norathepkitti
General Manager

Es un hotel de lujo, estuvimos de luna de miel y cada detalle fue único y especial. No adornaron la habitación como estándar, cada detalle fue pensado y así nos lo hicieron sentir.
Las instalaciones con tendencias japonesas son muy cómodas y acogedoras.
La comida deliciosa! Y el personal mas que atento!!

Dear andrsinho,

Thank you for sharing your kind to Anantara Chiang Mai Resort.

Such a positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay, and I shall certainly pass on your feedback to our team members.

and we hope to have the pleasure of welcoming you again very soon.

Warmest regards,

Chin Pitak Norathepkitti
General Manager

Location meravigliosa e lussuosa come solo l’Anantara sa essere in questa parte di mondo, ma l’esperienza è’ un po’ offuscata dalle zanzare che infestano l’area contigua al fiume e che sono onnipresenti nelle aree comuni (bar, ristorante, etc)

Dear matteo_001

Greetings from Anantara Chiang Mai Resort and thank you for sharing your kind review on Trip Advisor.

It sounds like you had wonderful stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer.

However please accept my sincere apologize for any inconvenience you caused. Whilst we hope that all of our guests enjoy the resort’s scenic riverside location, tropical environment and exotic nature, your comfort is of the utmost importance and we do everything possible to minimise disturbance from mosquitoes. We work closely with a pest control company, and the resort grounds are fumigated on a weekly basis as per their professional advice. In addition we provide mosquito spray in every guestroom and mosquito repellent at all of our restaurants, bars and public spaces for guests’ convenience. We also advise to keep guestroom balcony doors closed to ensure that bedrooms are mosquito-free. Please rest assured that we will continue to monitor this matter closely and constantly strive to use best practices so that our guests enjoy a comfortable stay.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can.

Yours sincerely,

Syahreza Ishwara
General Manager

Nonostante non abbia mai soggiornato in questo hotel, ci sono venuta spesso per cenare al The Restaurant. Nel complesso, l'hotel é splendido e dall'atmosfera chic. Il ristorante, con vista sul fiume Mai Ping, offre cucina non tailandese. Il cibo é sempre stato ottimo, bello da vedere ma soprattutto buonissimo da gustare.
Unico consiglio: portatevi un'anti-zanzare (che potrete comunque chiedere anche al gentilissimo staff) in quanto la posizione prossima al fiume lo rende l'habitat ideale per questi fastidiosi insetti.

Dear awwtraveling

Greetings from Anantara Chiang Mai Resort and thank you for sharing kind review on Trip Advisor.

It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat.

We look forward to welcoming you again in the future and to making your experience even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

Abbiamo soggiornato in questo resort 2notti.
Posto incantevole , pulitissimo per non parlare del personale , sempre attento ad ogni nostra richiesta.
Abbiamo inoltre mangiamo nel ristorante interno alla struttura, ottima cucina thai. Da provare assolutamente, consigliatissimo.
A presto e grazie 😘😘😘

Dear 975alessandrad

Greetings from Anantara Chiang Mai Resort and thank you for sharing kind review on Trip Advisor.

Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. I am delighted to know that the team managed to impress on so many levels. And yes, there is no doubt our dining experiences at the resort are certainly an experience not to miss while in Chiang Mai.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

Dopo l'Anantara Riverside di Bangkok (ottimo hotel) siamo adesso all'Anantara di Chiang Mai. Splendido hotel minimalista chic. La Spa è magnifica ed il personale, oltre che di una gentilezza estrema, è di una notevole professionalità. Lo consiglio vivamente.

Dear Guido F

Greetings from Anantara Chiang Mai Resort.

It was with great pleasure that I read your positive review on Trip Advisor about your recent stay with us.

On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members.

We look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager