Hotel MiM Baqueira

Excellent séjour personnel très à l écoute, literie très confortable
Parking avec possibilité de charger sa voiture
Proximité immédiate du départ du téléphérique
Casier à skis avec emplacement chauffant pour les chaussures de ski
Buffet de petit déjeuner excellent

Cher Michelcarole,
Nous vous remercions d'avoir pris le temps de commenter votre séjour à l'hôtel MIM Baqueira. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour.
Nous espérons vous accueillir lors de votre prochaine visite à Baqueira.
Cordialement,
Silvia Borras
Guest Service Manager
Hotel MIM Baqueira

Une parenthèse de 2 nuits à l’hôtel MIM de Baqueira, un très bon moment, le personnel est aux petits soins, l’hôtel est très chaleureux et magnifique, le petit déjeuner exceptionnel et la 1/2 pension également excellente!du 5 étoiles où l’on se sent très bien, je recommande

Cher Mobile,
Nous vous remercions pour le temps que vous avez consacré à l'évaluation de votre séjour à l'hôtel MIM Baqueira. C'est un plaisir de voir que votre expérience a été mémorable et que vous avez pu profiter de tous nos services.
Nous espérons vous accueillir lors de votre prochaine visite à Baqueira.
Cordialement,
Silvia Borras
Guest Service Manager
Hotel MIM Baqueira

The hotel location is ideal, as it next to the slopes and access is super convenient; the service is superb; the food excellent (the breakfast is amazing) and we absolutely loved the night trek on ski rackets - which the hotel offers complimentary. It is a must! Make sure you book it in advance as it fills out quickly! Juan, the guide, is excellent and super knowledgeable. We will be coming back for sure!!!

Dear Cristina R.,
We would like to thank you for taking the time to review your stay with us. It is a pleasure to see that your experience in Hotel MIM Baqueira was wonderful. The staff will be happy to know how pleased you have been with the level of service offered.
Especially with Juan, I am sure he will be glad to know that you enjoyed his activity.
We look forward to welcome you back in the nearest future.
Best regards,
Silvia Borras
Guest Service Manager
Hotel MIM Baqueira

I arrived with 3 friends (2 male and another female) for a ski week on 21st January 2024. We were allocated two double-bedded rooms when we had asked for two twin-bedded rooms. Apparently the hotel had not been told by Crystal! The beds were changed after we complained.

The hotel's location to the lockers and ski lifts is excellent. The food was very good - could have done with more/different vegetables though. All the staff were wonderful, very friendly and helpful.

However, the rooms are not meant for skiers! They're very modern and smart, but useless for ski clothes. No shelves, a serious lack of hooks. My friend and I (two ladies) had one small wardrobe and two drawers. There were shelves, very spaced out and so high that my friend had to throw her clothes on to the top shelf. I had a bedside table with one drawer, which was so difficult to open that you had to hold the table so that the whole thing didn't move! My friend had a peculiar looking table that was so small, there wasn't room for much on top. The telephone had been put there so we moved that to under the bed! We had to ask for a small chair so that we had somewhere to sit and put clothes.
The bathroom had a very large basin but the plug didn't close (this was the design). The basin was so big that there was very little room for toiletries around it. There was a shelf underneath but as the towels were hanging there, it wasn't very convenient. We had to hang our ski jackets in the bathroom - no hooks in the actual bedroom.

I certainly wouldn't recommend the hotel to ski friends even though the rest of the hotel was very nice, location and food excellent. They need a couple of women to help the designers. Very posh but not practical.

Dear Lindye,
We would like to thank you for taking the time to review your stay with us.
The comments from our guests are very important to us because they help us to see where we need to improve and to continue improving the services we offer.
For this reason, we will take your suggestions on the design of our rooms into consideration for future refurbishments.
Nevertheless, it is a pleasure to see that you have enjoyed our services and that you have appreciated the attention of our staff.
We look forward to welcoming you back in the near future.
Best regards,
Silvia Borras
Guest Service Manager
Hotel MIM Baqueira

Un séjour parfait! Ultra-confortable, attentionné, gourmand et douillet. Nous avons adoré notre week-end en amoureux. C’est la troisième fois que nous venons dans cet établissement et nous en sommes très satisfaits.
Hâte de revenir prochainement !

Chère Marion,
Nous sommes fiers de voir que, année après année, vous continuez à nous choisir pour vos vacances à Baqueira et que nous continuons à dépasser vos attentes.
Nous nous réjouissons de vous accueillir à nouveau dans un avenir très proche.
Avec nos meilleures salutations,
Silvia Borras
Guest Service Manager
Gran Hotel MIM Baqueira

Probleme a l arrivée car la chambre ne correspondait pas à ce qui avait été demandé. Le buffet du soir n est plus ce qu il était: choix bien plus faible et qualité inférieure. Je n ai pas pu manger la moitié de mon poisson car il n etait pas assez cuit.
Tres mauvaise organisation pour le service du café au petit dejeuner.

Cher M. Bertrand,
Je souhaiterai vous remercier d’avoir pris le temps de partager votre commentaire
concernant votre récent séjour au Gran Hotel MIM Baqueira. Je suis tout à fait désolé de constater que notre hôtel n’a pas pu vous satisfaire sur de nombreux points. les Responsables de ces departements ont été informés de votre commentaire et ont a pris immédiatement toutes les actions correctives nécessaires.
Dans l’attente de vous accueillir prochainement, je vous prie d’agréer, madame, monsieur, l’expression de mes salutations distinguées.
Cordialement,
Silvia Borras
Guest Service Manager
Gran Hotel MIM Baqueira

Staff were super helpful and service oriented. The bell hop, reception, wait staff, room cleaners, everyone did a fantastic job with a smile. The breakfast was very good and the hotel is located a short walk from the gondola and in fact the ski locker is right beside the gondola. And the hotel team put your skis in your locker and empty it for you at checkout. Couldn’t be more convenient.

Dear Paull,
We would like to thank you for the time spend to share your opinion about your stay at Gran Hotel MIM Baqueira. It is a pleasure to read that you have found the excellency in all our services and facilities. I'm sure our entire team members enjoyed taking care of your needs as much as you enjoyed your stay.
I hope to have the opportunity to welcome you back sometime soon.
Best regards,
Silvia Borras
Guest Service Manager
Gran Hotel MIM Baqueira

Très jolie hotel, parfait pour aller skier car les remontées mécaniques sont à côté. Cependant, nous avons très mal dormi la 1ere nuit car il y avait un bruit de marteau piqueur toutes les heures de 1h à 8h du matin… Nous avons demandé de changer de chambre et cela a été accepté. A savoir qu’il n’est pas possible de régler le chauffage, il faisait super chaud.
Egalement, j’ai laissé mon maillot de bain sécher dans la 1ere salle de bain…..je ne l’ai jamais récupéré ! Soit disant il serait parti avec le linge sale mais je sais très bien qu’une femme de chambre l’a volé (il était suspendu).
Je ne recommande pas cet hôtel.

Chère Marine,
Nous vous remercions d'avoir pris le temps d'évaluer votre séjour au Gran Hotel MIM Baqueira. Nous regrettons l'incident du bruit dans votre chambre mais nous sommes heureux que le changement de chambre ait amélioré votre séjour. En ce qui concerne le désagrément causé dans la chambre, nous en prenons note et nous le vérifierons immédiatement avec le département de maintenance, afin d'en assurer le bon fonctionnement, car nous avons des régulateurs de température dans toutes les chambres, qui peuvent être utilisés par les clients pour régler la température à leur convenance. En ce qui concerne le maillot de bain, veuillez noter que nous avons déjà parlé au propriétaire de la réservation afin de lui offrir une compensation.
Nous nous réjouissons de vous accueillir à nouveau pour vous offrir une expérience totalement impeccable.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées.
Silvia Borras
Guest Service Manager
Gran Hotel MIM Baqueira

All Is perfect, thanks for a staff and their assistance, good luck and all the best, location and services is very good, access to the hotel, parking places, close to the ski lifts, has a shopping galleria.

Dear 87mikaj,
We would like to thank you for the time you spend to share your opinion about your stay at Gran Hotel MIM Baqueira. I'm sure our entire team members enjoyed taking care of your needs as much as you enjoyed your stay.
It would absolutely be my pleasure to welcome you back.
Best regards,
Silvia Borras
Guest Service Manager
Gran Hotel MIM Baqueira

Upon arrival we were personally welcomed by Toni Solivellas, the Hotel Manager and throughout our stay we were exceptionally well looked after, Silvia who heads up their guest services could not have been more helpful as was Julia who kindly arranged for a early departure picnic/breakfast.
The room was modern, clean and very comfortable, breakfasts were delicious and having a ski locker provided right next to the telecabine was incredibly spoiling.
This was my second visit to the hotel and I am certainly planning to return next year!

Dear Howard,

Thank you very much for your comment and for giving us the best of scores.

We are pleased to know that you have visited us again and that we will receive you in the next season.

We will pass on your comment to Silvia and Julia, they will surely receive it with great affection.

We are looking forward to receiving you soon.

King Regards,