Jaz Fanara Residence

Walid ragazzo bravissimo,gentile e cortese. La stanza sempre pulita e profumata direi eccellente nel servizio . Lui simpaticissimo e molto carino . Ragazzo bravissimo nel suo lavoro .... Impagabile ,eccezionale e molto molto rispettoso

Dear consuelob561,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Walid ha pulito la nostra stanza in maniera ottima ed è un ragazzo bravissimo, molto cortese. Consigliato a tutti, soprattutto in modo simpatico per i disegni che fanno sopra i letti quando torni dalle escursioni anche quelle organizzate benissimo

Dear Iacucinadisugarg,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Our group of 8 extended family members all loved our time at Jax Fanara. The staff went above and beyond to accommodate our needs, including tracking down our son’s lost sun hat. The food was delicious and had lots of variety, the snorkeling out front was fabulous, and the rooms and lobby were lovely. And still it was the employees who made our stay. We all agreed that every person we interacted with was wonderful. We highly recommend Jax Fanara for a future stay.

Dear sarahkE8171HR

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Assurda la sporcizia delle camere asciugamani usati dagli altri, asciugamani mare sporchi di sangue, telefono lurido, specchi mai puliti, capelli di altri clienti a terra, fondo del wc lurido veramente un peccato visto che la struttura è bella la posizione ottima mare bellissimo possibile che nessuno proprietario prenda provvedimenti in merito? Io sono purtroppo ancora qui che litigo x farmi pulire la camera!

Wow we're do I even start! Pool room was absolutely georgouse and stayed in these last time we came! Farzy kept it look absolutely georgouse every day with new towl art and clean beach towls deliverd to room!
The pools are lovely and very relaxing and there is also a pool not alot of ppl know about! It's a 10 min walk to the residents part but wow! It's georgouse with a lovely restaurant there too.
Pizzas of a day by pool and pool menu is amazing! Then along side this a Cornets, slush, ice cream, popcorn ans crisps stands..... you name it! They have it.
All restaurants were amazing, With so many variations of food on offer so you will deffinetly won't go Hungary!
Ninos unreal and massive THANK YOU to Ahmed! He made our stay amazing along with all the other restaurant staff!
Day times we had plenty of entertainment and nothing was to big or to small for them! All yhe boys on the bar work very very hard to make your stay most welcome and even Brought the drinks to our sun lounges evey hour!
Then we have Nasir up at the other restaurant who set our tables with flowers amd gave my 9 year old daughter the best birthday ever! Thank you to all of them too!
Elessia, Emam ans Cimba and rest of animation team are amazing! We really enjoyed our pink themed pool party!
Had lots and lots of laughs with you all and we will be back for our 5th visit!
Miss you all so much and massive thank you for making our holiday of 3 really special! xxx

Dear 862lindseyd,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

All'inizio c'è stato un lroblema con la stanza che immediatamente è stato risolto. Da provare merita veramente.
Personale gentilissimo, cibo ottimo, pulizia anche.

Dearmhogas351594

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Tout etait parfait ! Le lieu face a la mer, la piscine etait incroyable !! Tput le personnel etait tres acceuillant et bienveillant. Disponibles a toute heure !!!!!!!!!!!!!!!! Je recommande !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear domitillep369

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Supper Service von Salah, freundlich,zuvorkommend saubere Arbeit Room 4334 Getränke immer gut aufgefüllt, schöne Ziimmerdekeration aufgestellts Team immer freundlich und lächelnd erfüllen nach möglkeiten die Wünsche, freuen uns auf das nächste Mahl

Dear Bruno L

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Das Jaz Fanara Resort ist unserer Meinung nach absolut empfehlenswert!
Die Lage ist super und das Personal ist äußerst freundlich!
Wir möchten uns hiermit insbesondere bei unserem Raumservice-Mann Walid bedanken! Er begrüßt seine Gäste immer mit einem freundlichen Lächeln und überrascht sie immer wieder aufs Neue mit seinen Handtuchdekorationskünsten! Er macht seine Arbeit sehr sorgfältig, weshalb wir mit unserem Zimmer jeden Tag rundum zufrieden waren!
Serena & Marcel

Dear 14043APserenac

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Das Personal ist unglaublich hilfsbereit. Walid unser Roomservice-Mann ist eine echte Perle. Fröhlich, freundlich und jeden Tag gibt es eine Überraschung in Form eine Handtuchskulptur.......sehr, sehr inspirierend!!!Wald hat Freude an seiner Arbeit und das zeigt er sehr deutlich.

Dear L1584VPj-rgeng

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Die Zimmer wurden sehr sauber gemacht, vielen Dank insbesondere an Mr. Walid, Essensangebot Top Qualität, alle Mitarbeiter sind sehr freundlich

Dear Roam02801447614

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Super Lage mit eigenem Schnorchel -Riff. Rettungsschwimmer hat alles im Blick. Es gibt mehr als genügend Bars mit allen Getränken , Snacks rund um die Uhr. Room-Service 1st class. Wer Glück hat wird von Email betreut. War best Buddy mit meinem Sohn. Jeden Tag neue Tiere aus Handtüchern gefaltet. War immer das Highlight nach einem Strandtag. Jeder Wunsch wurde umgehend erfüllt, auch zu später Zeit.

Dear 630marekf,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Nous sommes allés 2 fois dans cet hôtel et rien à redire. Un site de snorkeling magnifique, du personnel agréable ! Pour ceux qui mettent des commentaires styles l animation n est pas au top et j en passe, nous vous conseillons d aller à Ibiza et la vous pourrez faire vos fiestas tous les jours. Le Jaz Fanara fait parti de l endroit idéal pour des vacances réussies.

Dear sylbet,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Hemos estado alojados 11 noches en este hotel, la piscina y en general las instalaciones del hotel están bien, aunque el comedor.. recepción, son un pelín anticuadas. La comida nos a parecido que estaba buena, la playa un poco pequeña, pero tiene un coral impresionante, nos a dejado sin palabras... es la mejor zona de coral...una pasada!!! Lo mejor que tiene el hotel son sus trabajadores...siempre atentos a cada detalle..Fouad nos a tratado desde el primer día increíble...pasando desde los chicos de la limpieza hasta animación...nos vamos a casa con muchísima gratitud por todo! Volveremos!

Dear sofyane889

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Très bon hôtel, propre et bien équipé, bien situé sur le récif de corail de ras um sid.
Service: personnel charmant et au top.
Restauration : A améliorer fortement, pas du tout au goût de la clientèle européenne !
Wifi : Uniquement à la réception. Donc sous équipé.
Belle plage, mais sans toilettes.

Dear Pascal_Buldo,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

J’ai passé un excellent séjour en famille ! Très beau récif et infrastructure pour l’hôtel ! La food était très correct et le personnel vraiment adorable ! Tout spécialement Mohammed qui s’est occuper de notre chambre première moitié d’octobre (chambre 4315) ok à vraiment apprécié toutes ces attentions et sa gentillesse chaque jour ! Un vrai talent dans le pliage de serviette ;) un grand merci aussi à Mohammed dawood tres belle rencontre qui était aux petits soins et adorable chaque matin

Dear Julie C,

First of all we would like to thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your feedback.

Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests.

Thank you once again for your visit, and for your feedback.

Looking forward to welcome you back at Jaz Fanara Resort.

Best regards,

Je déconseille cette hôtel animateur 0 on est restée 10 jours et on a eu de l’eau congeler à la douche pendant 8 jours malgré que tout les jours on allai se plaindre à la réception !!!! Chambre degueulasse on a eu un lézard mort sécher en dessous du tapis de la chambre !!!!! Plus jamais

Dear775mariellav

first of all, we would like to thank you for the times you spent to send us your feedback, please set assure that Jaz Fanara management team will never spare any effort to support and help our guests, as every guest’s feedback is taken seriously and taken into account.

We assure that Jaz Fanara Resort has a solid good reputation was built over the years and the hotel have a wide range of loyal guests, as our team is extremely committed to delivering the perfect holiday experience for every guest and we welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests and you still can see from positive reviews that hotel rooms and landscape is well groomed and maintained plus it’s always spotless everywhere with it’s amazing gardens and landscapes and the panoramic sea view from the cliff and perfect sunset panorama behind the mountain.

Regarding the room allocation and changing the room, since we have 6 different room categories each of them has a different rate, we do our best to reply all the requirements as per the guest original booking and the hotel availability, also we would like to highlight to you that all the details regarding the hotel room types are clearly published, available, well known to all the travel agencies and availed in all the online website channels, and again once we receive any guest request about changing the room, we directly act to reply guest requests as per the original booking.
We would like to highlight to you also that the hotel has a good reputation and guest reviews showing that hotel is well maintained at all times and very well groomed as all the hotel rooms checked carefully by our housekeeping team and guest relation team before the guest arrival.

Different guests have different expectations but I can assure you that we are serving hundreds of guests daily from different nationalities around the world and we gain their trust and appreciation in all occasions regarding the offered service standard, the food and beverage quality and variety.

In this regard we do apologize that we did not meet with your expectations in certain facilities and we still looking forward for another chance at the future, to welcome you again that we can provide you with different experience.

Best regards,

Estuve durante 12 dias alojada en este hotel con mi familia y resultó muy agradable.
Lo positivo: Las instalaciones son muy nuevas, por lo menos en zona Residence, el aire acondicionado funciona muy bien (se agradece con 42 grados) y las habitaciones son amplias. La nuestra era una suite con dos habitaciones  un baño y un salón. La comida es variada en la zona bufet, en el Gazela está especialmente buena y en el bar de la piscina buena pero siempre lo mismo. El personal es muy amable tanto en la recepción, limpieza, camareros, entretenimiento, taxistas,  siempre pendientes de que no te falte nada. La zona de esnorkel es espectacular, la mejor playa de Sharm.
Lo negativo: No existe ningún transporte para llevarte a las habitaciones, con el calor se hace , el camino se hace muy largo y pesado. Solo tienen un carrito eléctrico para personas inválidas. Tampoco tienen carrito de ayuda al personal,  los pobres chicos que trabajan en el bar de playa y en el buceo deben cargar con las botellas y con los suministros por una cuesta endemoniada a pleno sol, creo que es innecesario por un coste ridículo. Por favor, resuelvan ese tema rápido, da francamente mucha lástima verlos.
En el Restaurante La Gazela sólo funcionan unas cuantas mesas de la terraza y hace mucho calor, deberían habilitar el interior, el menú no cambió en todo el tiempo y poder reservar una mesa supone estar entre 10:30/11:30 en recepción y elegir lo que cenarás, es incómodo el sistema .
La playa es buena, pero no tiene un muelle para el snorkel como tienen los dos hoteles colindantes.
En definitiva es un hotel muy agradable y profesional que debe mejorar algunos aspectos.

Dear Guest,
Thank you for choosing Jaz Fanara Resort to spend your holiday, and we would like to thank you for your valued feedback.
we were very pleased and grateful to receive your review as we do value our guest’s feedback and we try at all occasions to meet with their expectation.
Thank you once more for the time you spent to write such inspiring review.
Looking forward to welcoming you again soon at Jaz Fanara Resort.
Best regards.
Tarek Allam
General Manager Jaz Fanara

Primera noche. Llegamos a altas horas de la madrugada y nos meten en una habitación minúscula donde no podemos abrir ni las maletas, el espacio entre camas es de apenas 40 centímetros... La cortina rota, el lavabo perdiendo agua, suciedad y lleno de mosquitos. No pegamos ojo en toda la noche y al día siguiente nos tocó ir a reclamar un cambio de habitación. Tuvimos que insistir bastante pero después de tres o cuatro intentos, accedieron a darnos una habitación en mejores condiciones.
En general, las instalaciones comunes del hotel están muy cuidadas, viejas pero bien mantenidas. A lo que limpieza de habitación se refiere, el nivel es bastante justo, nos hacían la cama y poca cosa más... en dos semanas creo que sólo nos cambiaron las sábanas una vez y cada día nos tocaba llamar a recepción para que nos cambiaran las toallas.
El trato de la mayoría del personal del hotel fue muy correcto, los animadores un poco antipáticos. El servicio de bar y todas las comidas en el restaurante, perfecto. En líneas generales el hotel no está mal pero para nada cumplió con mis expectativas. He visitado unos cuantos hoteles en la zona y por bastante menos, ofrecen iguales servicios.

Dear Guest,

Thank you for choosing Jaz Fanara Resort & Residence to spend your holiday with us. We also would like to thank you for your critical and valued feedback. Our whole team is extremely committed to deliver the perfect holiday experience for every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service.

Thank you, once more, for your feedback. We also would like to apologize again for not fulfilling your expectations.

Guest Relations Team

Si pues el precio no es demasiado costosos tampoco es tan barato, recuerdo haber pagado unas 800 libras por 3 días 2 noches. Pero el ambiente es muy bueno, tiene acceso a la playa, entre las comidas hay acceso a bocadillos, en el bar puedes pedir lo que te apetezca (hasta helados). Es un muy buen hotel con concepto de "todo incluido". El personal fue muy amable. Se encuentra a unos 10-15 minutos en auto del área de fiesta nocturna de Sharm. Muy muy recomendado.

Dear Ingrid!
We sincerely thank you for the review and evaluation of the maximum of our labor.
We will be very glad to see you and your family at the hotel!
Warmest regards.
Guest Relation
Lisa