Leonardo Plaza Hotel Jerusalem

I'm gobsmacked to think that some visitors have such an elevated opinion of the Leonardo Plaza situated near King George Street Jerusalem , maybe there are two such hotels sharing the same cosmic address !!.

My wife has always wanted to visit this particular hotel , because of all the rave reviews about it , but the reality we encountered , was not the reality promised

Beyond the promise of glatt kosher " cuisine" , and the location within 100 metres of the Jerusalem Great Synagogue , there is literally nothing outstanding about this hotel , listed as a 5 star " attraction" .The room chosen for us , 2011, was next to the lifts/elevators in a hotel that barely seemed half full , just saying !!.

The food at dinner barely attained a four star rating compared with other hotels I have visited , and I found myself gorging on water melon to compensate for the lack- lustre evening desserts .Hot , fresh , Pizza at breakfast one morning , cold pizza the second , then there were the so-called fresh fruit juices (at breakfast ) , DISGUSTING !!!!- why wasn't there an orange squeezer available , so that the clientele could actually see what was going into their glasses !!.

No microwave oven for young parents to heat up baby food , no vegan food that I could see , and the food identification labels , when they were put out, looked as tired as some of the salads .
At breakfast , The hot beverage machine that churned out various versions of coffee and the like , produced various liquids that were barely tepid , and literally had to be drunk on the spot, before they became cold .

There was one shining light of sanity in the dining room , namely Ali G , the ( evening) restaurant manager , who worked with a skeleton staff of waiters ,who were masters of multi-tasking - Ali G , I salute you !!! .

No evening entertainment , NOT EVEN a solitary piano player in the lounge to lift the spirits of folk who had been fooled by the promotion of the "Old City with the Western Wall is just 15 minutes on foot from the hotel." LOL !!! - I am a strong walker , and even with angels pushing me , I would find it hard to accept THAT challenge !!!!

DO NOT ACCEPT ROOMS NUMBERED 6,8,10 OR 11 , BECAUSE OF THEIR LOCATION NEXT TO , OR ADJACENT TO THE LIFTS/ELEVATORS - don't say you weren't warned !!.

I took MANY pictures during " my " two day stay at the Leonardo Plaza , but I am posting only ONE picture , namely that of Ali -G the ( evening) dining room manager

Dear guy,
Thank you for your detailed review.
We’re sorry you had noise from the elevator, if you had told us so we’d changed your room on the spot.
Our bofe is known for his richness in fresh vegetables and salads sorry you’ve missed it.
Usually we have entertainments in holidays, and then we publish it.
I’ve transferred your review to the relevant departments for inspection and improvement if necessary.
Hope you come again for a better experience.
Best regards
Ronit

The welcome was outstanding. I was greeted with gifts and wine in my room. The breakfast was an enormous buffet with the most delicious variety of foods. My room was upgraded to an outstanding view of the old city. I could just gaze at it all day. The service particularly at breakfast was wonderful. The staff could not have been more attentive and in particular Ronit the customer relations manager. I can’t wait to come back. She made my staff special

Thank you so much for this review

We’ve been here many times over the years. It just keeps on getting better and better. The room was updated and it felt like brand new furniture. The TV was bigger than ever! Breakfast was amazing, as usual. Shout out to Salah, who treated us like royalty!

Thank you so much for this review

Our time in the hotel was a wonderful experience!
The combination of tasty meals, lovely rooms (which were incredibly comfortable), and top-notch service made it a memorable getaway.
A great thanks to the security team which helped us a lot when we got burn from the kettle.

Thank you so much for this review

The food was great and I loved the event room , and the staff were really helpful it was all around amazing, the room was clean and the bed was very comfortable ,the shower was a little short for me, but it was still good, i would recommend it very much. Thank you.

Thank you so much for this review