Sharm Dreams Resort

The price we paid for our 1 week holiday to Jaz Dreams was good value for money. The hotel is far from a 5 star, so do not expect 5 star, you get what you pay for. If you are expecting the same service and standard that you would get on a 5 star Caribbean holiday, this is not the hotel for you. Saying this, my partner and I had a fantastic holiday and would return to Jaz Dreams if the same deal and price became available again.

Hotel - The hotel itself is beautiful. Very clean, lots of open space, palm trees dotted around, lots of seating areas. I cannot find fault in the hotel grounds or cleanliness. Fantastic location, 5 minute walk to the beach and 10 minute walk to Naama bay. There is a pharmacy and shop inside the hotel.

Pools - There is 1 main big pool with a swim up bar. The pool is fantastic with lots of sunbeds. I would suggest arriving before 9am to secure one of the better located sunbeds, lots of people would reserve sunbeds by the pool early in the morning and not return until after lunch time. The area around the pool is very slippery and several people slipped and hurt themselves whilst we were there. The swim up bar got very busy and it was often impossible to get served as there was only 1 bar staff at a time, bar staff would prioritise serving people who were stood up outside the pool, so it would be quicker to get out to get a drink. Drinks are served in paper or plastic cups. The entertainment around the pool started at 10:30 daily, with music playing and lots of activities throughout the day. The entertainment staff were brilliant and energetic. There were a few other smaller pools without entertainment and were quiet and peaceful, which we did not use. There were pushy salesmen around the pool and bar area, one who sold us a luxury VIP boat tour after encouraging us to cancel the one we had pre-booked online to book through him instead. The boat tour was far from VIP, the salesman miss-sold us this trip deliberately. All he had to say was "sorry" whenever he passed us around the pool area for the rest of the holiday. I would recommend booking through Get Your Guide as you know what you will get and can read reviews.

Buffet - It was like feeding time at the zoo. There were people everywhere in the restaurant, moving in all directions, making it difficult to find a seat and a far from relaxing environment. It was a free-for-all with people pushing in; queuing didn't seem to exist. The utensils were shared and passed around for every dish, so if you have allergies or are a vegetarian this would be a concern. The food was below-standard all-inclusive buffet food. The breakfast was frankly awful (from a British person's perspective). Eggs can be made fresh was the only positive from breakfast. The lunch and dinner were the same every single day, beef stew, some sort of chicken, rice, salad etc. I would recommend eating at the Mexican for lunch, which many people didn't seem to realise was an included option. The food was much better there. We ate outside the hotel in the evenings after quickly getting bored of the buffet. There are some great restaurants in the local area which are very affordable.

Drinks - The beer from the tap was nice and cold, served in small cups. The spirits were all local spirits and tasted ok. The cocktails were very poor and were just juice mixed with spirit.

Room - We stayed in a superior double room. As others have reported, the room is very dated and the bathroom really could do with updating. The bath is stained brown and the tiling is mouldy. However, it made do and the shower was powerful. The light on the balcony did not work, so we could not sit outside in the evening. Having looked at other balconies, some rooms had sun beds, some had comfy looking modern chairs - our room didn't, it had old wooden chairs, even if our light did work we would not have wanted to sit out there anyway. We couldn't work out why some rooms had nicer chairs on the balcony than others, it seemed random and not dependent on room type. Only 1 plug socket in our room worked. Room cleaning service was good and they were more than happy to help with anything or provide extra bottles of water on request. The bed was big and comfy. There is an old TV which you can get a few international channels on. The Wi-Fi worked some of the time and cut out every now and then. If wi-fi/signal is important, I would recommend buying a local sim card for your phone.

Waterpark - Wish we didn't bother. Hardly any slides were open, the ones that were should come with a health warning, as you will get injured. The place was empty. It is false advertising for holiday sites to promote this waterpark.

Beach - Lovely sandy beach 5 minute walk through the sister Jaz hotel over the road. There is a bar that serves soft drinks to Jaz Dreams guests. I believe you can use their buffet, but we didn't.

Service - Staff were excellent and would go out of their way to help with anything. There was always service with a smile. I would recommend giving small tips throughout your holiday to staff who have given good service as they will go above and beyond for you.

There is a Facebook group called Jaz Sharm Dreams Resort Fans, which I would recommend joining if you are unsure whether to book or not. Here you can ask questions and view up to date photos that people have uploaded.

Abbiamo soggiornato in 2 dal 16 al 26 settembre.
Parto col dire che il personale dell’hotel è fantastico, pronto ad esaudire qualsiasi cosa venga richiesta.
Tutto il personale parla inglese e qualcuno addirittura italiano.
Onestamente per il tipo di struttura ci sono alcune pecche, ma nulla di così disastroso.
Camera grande e con visuale sulla piscina, puntualmente pulita ogni giorno.
Cucina dell’hotel ottima in alcune pietanze, da italiano tante cose non le ho assaggiate e non potrei dare giudizio, ma generalmente qualcosa di buono c’era tutti i giorni.
Forse poco “sponsorizzata” ma tanto apprezzata è la merenda pomeridiana.
Consiglio vivamente di passare più tempo in spiaggia (pulitissima e gestita da ragazzi bravissimi) piuttosto che in piscina anche se pur esse sono affascinanti.
Parco acquatico in manutenzione quindi siamo riusciti giusto a fare un paio di attrazioni.
Da ex animatore penso che sono da rivedere tutti gli impianti audio, che non rendono giustizia alla struttura, delle volte anche fastidiosi.
Nel complesso una bella esperienza, ritorneremo !

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Ci fosse una parola superiore ad eccellente, la scriverei! Siamo venuti due anni fa e siamo stati accolti e coccolati per tutta la durata della vacanza e abbiamo deciso di ritornare e abbiamo ricevuto lo stesso affetto e attenzione in tutti campi.
Vorrei poter ringraziare ogni singola persona.
Al nostro arrivo come siamo scesi dal taxi ci hanno accolto con sorrisi e preso subito le nostre valige, (siamo arrivati alle 21:00) e visto che la cucina stava per chiudere ci hanno solo registrati al volo e poi portati al ristorante.
Il ristorante è strepitoso, uno dei punti forti del resort, c’è una vasta scelta di piatti tipici e non. Io da buon italiano che ama la pasta ogni giorno avevo lo chef personale che mi preparava la pasta con gli ingredienti che preferivo. I camerieri (TUTTI) gentilissimi e sempre sorridenti, come entravamo al ristorante chi ci chiamava per darci il tavolo, chi ci portava il bere (sapendo cosa avremmo chiesto) chi ci chiedeva come stavamo.. insomma posso dire che un trattamento così non lo abbiamo mai ricevuto. Le stanze sono ampie e pulite e ogni stanza viene pulita dallo stesso addetto. Attenti a ogni esigenza. Siamo davvero felici e portiamo nel cuore una vacanza indimenticabile. L’anno prossimo torneremo e porteremo con NOI anche le nostre famiglie.. perché posso dirlo.. qui ci sentiamo come a casa.. la nostra seconda casa! Qui abbiamo la nostra seconda famiglia! Grazie di cuore a tutti.. dal Direttore al tagliaerba.

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Penso che questo resort sia uno bei più belli a partire dall'ambiente,e proseguire con il personale tutte persone molto attente alle tue esigenze ,la camera sempre inordine pulita e curata ,il personale di sala attivo e premuroso a farti sentire bene ,e poi passiamo aghi shef persone squisite e capaci anche alla reception personale efficiente e disponibile .l'ambiente mi ha soddisfatto molto e sicuramente tornerò l'anno prossimo.

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Penso eccellente, sia la parola più appropriata per definire questo resort.
Il personale a partire dai Dirigenti fino al più basso di livello ,oltre alla capacità di intervento e professionale siano molto preparati.Pulizia educazione e assistenza verso il turista sono superlativi. In poche parole credo che sia difficile passare una vacanza serena divertente e rilassante grazie a tutto lo staff in un altro luogo

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Superbe hotel activite superbe piscine les plats changent tous les jours il ya des animation et le personelle est au garde a vous franchement rien a dire je tien a remercier tout le personel et peincipalement mr mohamed a moniem qui a fais acceuil magique 👌👌👌👌

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Super hotel la piscine et le personnels au top les animateurs sont super cool la cuisine est bonne juste les fruit pas assez variés la plage est é face dans l'autre hôtel le best des matelas pour ce prélasser au bord de la piscine super ambiance .

Dear Valuable Guest,
First, I would like to thank you for taking the time to write your review.
We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members.
Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.
Thank you again for investing your time sharing your feedback.

Sincerely Yours,
Mostafa Khalaf
Cluster General Manager

Je pensais venir passer un séjour dans un hôtel 5* mais j'étais totalement déçu des services proposés. Je suis arrivé durant la nuit et j'ai dû nettoyer les toilettes avec des traces d'urine et laver la salle de bain le sol était rempli de cheveux et de poils. Pour couronner le tout j'ai retrouvé un poux que la tête de ma fille après avoir dormi sur le canapé d'appoint.
La piscine principale est vraiment sympa mais il faut se lever très tôt pour avoir un transat. Les clients les bloquent pour ensuite aller faire leurs excursions..... Je suis donc le lendemain aller faire un tour au parc aquatique... En même tant j'ai pris cet hôtel pour cette prestation.... Et encore... Déception total... La moitié ne fonctionne pas... Des gravats partout... On dirait un parc aquatique abandonné... Même pas un bar de quoi se désaltérer ! Vu le prix payé je suis allée en furie à la réception pour demander de partir et de me rembourser les nuits suivantes ! Au final 2 nuits de trop !
Après une demi-heure de négociation avec des managers qui ne voulaient pas admettre leurs torts ils ont tout de même accepté ma demande. Par contre la jeune dame responsable de la communication était vraiment très sympa et compréhensible !
La nourriture est tout de même variée et bonne mais cet hôtel n'est pas digne d'un 4 ou 5 étoiles... Il faut sérieusement revoir la gestion ! Et en lisant les commentaires des autres je me demande vraiment si ce sont de vrais commentaires !

Wir sind mittlerweile sehr zufrieden obwohl es gib auch Sache die zu verbessern sind. Lage ist perfekt, Zimmer brauchen Renovierung aber wer Sitz im Zimmer, da soll man eigentlich nur schlafen - ist sauber das ist der Hauptsache. Das ist eigentlich erste Hotel in Agypten (wir waren schon sehr viel mal dort) wo die personel nicht so freundlich ist wie ihr die kennen, es gab ein paar Mitarbeiter wie Khali oder Nikcole und andere die super nett und freundlich sind, der Rest... na ja... die machen seine Arbeit einfach.
A'la carte Restaurant ist ein Witz! Essen ist voll schlimm. In Haupt Restaurant essen ist in Ordnung aber nur am Abend, Frühstück ist jeden Tag dasselbe und am Mittag geht. Ich würde das Hotel weiter empfehlen auf Grund von Lage und schwimmbad. Ich wurde mich aber viel besser fühlen wenn mich nicht jeder Russisch ansprechen wurde. Kinds Club ist super aber keine sprecht deutsch oder polnisch

Dear Valued guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Jaz Sharm Dreams Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, Once again, thank you for choosing our resort and wish to welcome you in the near future.
Mostafa Khalaf
Cluster General Manager Jaz Sharm Dreams and Jaz Fayrouz

Das Hotel ist klasse. Die Leute sind sehr nett und zuvorkommend. Jeder bemüht sich sehr um alles richtig zu machen. Schöne Anlage toller Pool und gutes Essen. Die Zimmer haben alles was nötig ist. Das Bett ist komfortabel. Die Animation macht einen wirklich tollen Job. Fifty ist ein guter Chief.

Dear Valued guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at JAZ Sharm Dreams Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, Once again, thank you for choosing our resort and wish to welcome you in the near future.
Mostafa Khalaf
Cluster General Manager JAZ Sharm Dreams and JAZ Fayrouz

Die Anlage hat einen perfekten standort, jedoch würde ich dieses hotel nicht mehr besuchen. Der cleo- aquapark ist baufällig, diverse rutschen nicht mehr in betrieb, das essen ist fast immer das gleiche und du bekommst nur Wasser bei halbpension..die drinks sind billig und sauberkeit in der essenshalle ist echt schlecht... kaum platz, da zu viele leute.. ich will gar nicht wissen wie es in der hochsaison zu und her geht. Da wir nicht direkt gebucht haben bekamen wir zuerst ein schäbiges zimner, welches wir immerhin tauschen konnten durch ein gutes apartement. Die mitarbeiter bemühen sich sehr, sind allerdings sehr unter stress... schade, potenzial wäre da...

Das hotel war schön und großich mag die anlage und das Essen die leute Sind sehrbfreund lich und schön ichag das strand und den pool alles hir hat gepast ich mag das hotel sehr gerne die anlage ist sehr
Groß

Dear Valued guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Sharm Dreams Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, Once again, thank you for choosing our resort and wish to welcome you in the near future.
Mostafa Khalaf
Cluster General Manager Sharm Dreams and Fayrouz

Oui c est un hotel magnifoque la restoration est bon le service sur le resterant et bar et rapide l equipe eg gentille
L équipe d'animation et très gentille et active
Chaque jour une spéciale déferlante
Je conseille tout le mondes de visiter sharam Dreams

Dear Valued guest,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Sharm Dreams Resort, Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes, Once again, thank you for choosing our resort and wish to welcome you in the near future.
Mostafa Khalaf
Cluster General Manager Sharm Dreams and Fayrouz

l’hôtel est incroyable pour un prix très raisonnable 5 piscine wifi clim tout le monde est agréable ,souriant,sociable énormément d’animation à la piscine un très bonne ambiance et l’équipe top animation est super ils prennent soins de nous, nous demande toujours si tout va bien je conseille .

Dear 716kahinah, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself. I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. Your constructive comments are well taken and will be communicated to all the department heads concerned, rest assured that only through your comments, we aim to improve the level of services that our guests' receive, and in today's world, this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Sincerely Yours, Mostafa Khalaf Cluster General Manager Sharm Dreams and Fayrouz

Wir ruhen uns nicht zum ersten Mal in diesem Hotel aus. Mir gefällt alles, besonders jetzt, wo der Hauptpool renoviert wurde. Eine wunderschöne und grüne Gegend, die niemanden gleichgültig lässt. Das Essen ist gut, abwechslungsreich. Die Zimmer sind geräumig, aber die Badezimmer müssen renoviert werden.
Wir möchten uns bei Guest Relations Alecia bedanken. Sie ist ein sehr süßes, aufrichtiges, freundliches und diplomatisches Mädchen. Sie ist in der Lage, alle Probleme und Fragen der Gäste klug zu lösen. Dank ihr ist unser Aufenthalt im Hotel jedes Jahr angenehm. Sie ist immer aufmerksam, weiß zuzuhören, zu beraten und zu helfen.
Das Restaurantpersonal arbeitet gut. Die Jungs sind sehr schnell und mobil. Vielen Dank an Ahmed, der schon lange in diesem Hotel arbeitet und seine Aufgaben sehr gut kennt (wir erinnern uns an ihn, als das Hotel noch ein HILTON war)
Die Zimmer werden gut gereinigt, alles ist sauber. WIR EMPFEHLEN!!!!!!

Dear Valuable Guest, First, I would like to thank you for taking the time to write your review. We are delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members. Fulfilling our guest’s expectation is our motto and main objective, promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future. Thank you again for investing your time sharing your feedback. Sincerely Yours, Mostafa Khalaf Cluster General Manager

El hotel es una pasada! No tengo palabras para describir la calidad que sobretodo tiene el personal, el trato más que amable. Nos cuidaron muchísimo, siempre atentos. La habitación cada dia teníamos un detalle y muy limpia, la cocina muy buena! Los platos eran muy variados y lo mejor el zumo de naranja recién exprimido! Fuimos mi hermana y dos amigas más y la verdad que en todo momento nos sentimos muy queridas por todo el personal del hotel, no tenemos palabras! La animación, en concreto Otaka, nos ayudó cada noche a salir de fiesta comprando entradas que nos ofrecia, ocupándose de nosotras y cuidándonos. Es un hotel que está muy cerca de la playa, pero sobretodo hago hincapié en la calidad humana que hay en ese hotel, muy muy agradecidas por todo. Sin duda repetiremos!!

Dear Valuable Guest,

First of all I would like to thank you for staying with us at Sharm Dreams Resort in Sharm El Sheikh - “City of Peace” and for having invested the time sharing your experience.

Delighted to read your encouraging praise words that you have enjoyed our hospitality services and facilities that shared already with all our Team Members, who proudly demonstrated the upscale quality services known for our team members loaded with 15+ years average experience enjoying their profession.

Fulfilling our guest’s expectation is our motto and main objective, we are happy to read that you like our culinary variety of food & drinks in our outlets & bars, and confident that you enjoyed our longest stretch sandy beach in the bay, and the unique landscape premises that transmits great positive energy, all geared toward most relaxing memorable holiday.

We do hope as well that you had the chance to enjoy our Health Club which offers the highest level of personalized service. Featuring the latest generation of cardio, strength training equipment and a variety of massages, beauty treatment, sauna and steam.

Promising that we will remain doing our utmost toward improvement, we are all looking forward to welcome you in the not too distant future.

Thank you again for investing your time sharing your feedback.

Kind regards,
Cluster General Manager

Pasamos una noche en este hotel que pensábamos que iba a estar genial y la verdad es que nos decepcionó bastante, la habitación lo mejor de todo, la comida no valía mucho y las piscinas cerraban a las 18:30. El todo incluido iba bastante justito, incluía pocas cosas.

Dear Guest,
I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm Dreams Resort and the efforts you took to share your views with us.
For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.
Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation.
Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Sharm Dreams Resort in the soonest future.
In the meantime, if I can be of any assistance, please do not hesitate to contact me.
Sincerely yours,
General Manager Office

Muy buena ubicación , habitación muy cómoda,instalaciones muy amplias ,piletas grandes ,acceso al mar cruzando la calle,la playa pertenece al otro Hilton ,con acceso libre,la comida variada y rica ,el personal es muy amable y cordial, me sentí muy cómoda y feliz !

Dear Guest,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.
For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Sincerely yours,
General Manager Office

Es inmenso, lleno de plantas y 9 piletas ubicadas de modo tal que todos tengan acceso, el servicio es excelente, tiene un pequeño shopping, salòn d emasajes y una muy buena ubicaciòn para la playa.Super recomendable.

Dear Guest,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned.
For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Sincerely yours,
General Manager Office

El hotel es muy lindo, excelentes piletas, habitaciones comodas y el personal es muy amable. La playa (cruzando la calle) es muy buena. Les falta un poco de gestion, ya que cierran muy temprano las piletas y el bar de la misma. Si uno quiere tomar una cerveza (bastante mala) despues de las 11:30 no se consigue. La comida y el desayuno podria ser un poco mejor.

Dear Guest,
I would like to seize this opportunity to thank you very much for the time you spend to write your valuable comments regarding your recent stay at Hilton Sharm Dreams Resort and the efforts you took to share your views with us.
For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of services that our guests receive, and in today’s world this is essential.
Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on vacation.
Thank you once again for your feedback and I look forward to welcoming you once again at Hilton Sharm Dreams Resort in the soonest future.
In the meantime, if I can be of any assistance, please do not hesitate to contact me.
Sincerely yours,
General Manager Office