Oakwood Hotel & Apartments Azabu Tokyo

We loved our stay at Oakwood Azabu. The rooms are extremely clean, modern and have everything you need from a small kitchen to a washer dryer. Yes, the rooms are small, but this is Japan, everything is small and by Japanese standards the room is quite large. The staff are friendly and efficient. The hotel is located a 2 min walk from the train station which will take you anywhere in Tokyo. If you want western food to cook in your apartment, Nissin Deli is just across the road and sells Australian and American foods and meats so you will find familiar brands. Be warned that it’s expensive though as it’s all imported. There are lots of little restaurants located within a short walk and eating out is really cheap. We loved our stay here, would definitely recommend it and will absolutely stay again.

Thank you for taking the time to share your stay experience at Oakwood Hotel & Apartments Azabu Tokyo!

It is honor to have met your expectations in service and glad to hear that you enjoyed your stay!

We sincerely look forward to welcoming you back to our hotel on your next visit to Tokyo.

Best Regards,

Oakwood Hotel & Apartments Azabu Tokyo

We had 3 separate 2/3 day stays at Oakwood as we travelled around Japan. It’s a good base for Tokyo. It’s close to Azabujuban station from where you can get around well. It’s in a relatively upmarket area where many of the expats live so there are nice French patisseries not far away as well as plenty of Japanese restaurants. The superior studio room was well appointed with kitchen facilities and even your own washing machine as well as a small balcony. There is a double bed and it’s relatively cramped if you have lots of luggage, but to be expected in Tokyo. The studio superior king rooms have more space - and two double beds - though are more expensive and not always available. The wet room style shower was great. The rooms were very clean. There is some road noise which I expect in a city. I think there is a bit less on the higher floors. The free basic breakfast on weekdays was handy. There are convenience shops very close by and a chemist next door.

Thank you for choosing the Oakwood Hotel & Apartments Azabu Tokyo and for taking time to share your experience with us.

We are pleased to learn that you enjoyed your stay and sincerely look forward to welcoming you back.

Best Regards,

Almost perfect, except:
- pillow is too small, a bit too firm, blanket would be perfect for winter, but too warm for now (June)
- was told at check-in that the room will be cleaned everyday, unless the guest informed the reception that no cleaning is needed before 10 AM & you’ll get 500 yen for use at convenient stores >> Message to the manager: First morning, the maid knocked the door at 9ish AM to ask whether you need the room clean, and i said “yes, please, but not now” (since i was still in bed and not ready). It turned out that no cleaning is done that day at all.
- water is complimentary only the first night. >> Message to the manager: We were not aware of that, though we had bought water for ourselves for the first few nights, until we forgot on the 4th night, so we called for water at 9 PM, and was told that “you have to pay”. Then I asked “how much”, but she ignored my question, and said “it is only free for the first night, but we will bring you”. We don’t mind paying, but the tone of the reception i talked to was like we were asking for a free room.
- reception can have a better knowledge on the area, i.e. car rental places

On a very very positive side:
- everything is brand-new & clean (except the day with no housekeeping)
- area is decent, quiet, and peaceful
- very close to subway, restaurants, convenient stores
- bathroom is perfectly cleaned
- everything is high quality, i.e. kitchen, pans / pots / knifes, hoods, refrigerator

Given the price and location, we would still definitely come back here.

Thank you very much for coming to our Oakwood Hotel & Apartments Azabu Tokyo!
However, we very much regret to learn of the issues you encountered while staying with us. Please accept our sincerest apologies for any inconvenience we have caused to you.
Your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.
Thank you very much once again for choosing Oakwood Hotel & Apartments Azabu Tokyo and we truly look forward to welcoming you back to our hotel on your next visit to Tokyo.

With best regards,

Oakwood Hotel & Apartments Azabu Tokyo

Bel hôtel rénové. Personnel professionnel et courtois. Très heureux d'avoir appris sur place qu'ils offrent le déjeuner gratuit en semaine (croissant/céréale) . Bien situé (on voit la tour de Tokyo de l'Hôtel / 20 min à pied). Le métro est à proximité (5 min de marche). Très agréable d'avoir un balcon. Le seul point négatif, mais tolérable est le bruit de la rue qu'on entendait à travers les bouches d'air (surtout pour le lit près de la porte patio)

Thank you very much for coming to our Oakwood Hotel & Apartments Azabu Tokyo!
We were pleased to learn that you enjoyed your stay with us.
We truly look forward to welcoming you back to our hotel on your next visit to Tokyo.

With best regards,

Oakwood Hotel & Apartments Azabu Tokyo

If you're planning to stay at one location for a little longer, it might be useful to rent an apartment instead of a hotel. An apartment offers a kitchen, a washing machine and many other things that give you independence. Staying in the region of Azabujuban, I oped for the Oakwoord apartments.

My apartment (#218) was clean, stylish and well equipped. It is small, as any Japanese apartment. There's barely enough space to move around the bed and all luggage has to go into a single closet. This is no critique, as it is standard in Tokyo. There's a tiny desk with a tiny seat (no back support) to work on. There's even a (remarkably spacious) balcony.

The kitchen is well equipped, but all drawers and cabinets are filled with pots, pans, utensils and whatever else one needs to cook. This means there's no other space to store the actual food than in the frig. So even stuff that didn't need cooling went into the frig.

The bathroom has separated toilet and shower / bath. Both are of reasonable size. The shower head is at a good height (in Japan they may only reach chest height for foreigners).

Still, we did experience some problems that would prevent us from booking the Oakwood apartments again. First of these are the air vents. There are two "holes" in the wall between the balcony and the room for fresh air. That's great, but they also let in all noise from the street. Every time a loud car, motorbike or emergency vehicle passed it woke us up. On reporting this at the reception a noise filter was installed, but this didn't do much. Also: the aircon is switched on automatically whenever entering the room and it adds to the noise as well.

Another problem: there are no reading lights above the bed. This means that if one person wakes up in the middle of the night (for example to go to the toilet) and wants to turn on a light, it means turning on the main room light waking up the other person. Finally, the matrass was uncomfortably firm.

The television offers Japanese channels, as well as CNN, BBC World Service, MTV (Japan) and Cartoon Network (Japan). However, it is not possible to connect an external device. The TV is firmly fixed to the wall and it is impossible to reach any of the inputs. That's a shame as we brought a game console that could never be used because of this. Also notice it is an Android Smart TV. If you don't have a Google Account (like me), all extra services are useless and your chances of hooking up an Apple device are nil.

Some random good things: the apartments are located very close to the station and the entire place looks modern, clean and beautiful. There's free breakfast on working days, the wireless internet worked well, there's a free to use gym, coffee and tea are offered for free throughout the day and reception is always available for service.

Thank you very much for coming to our Oakwood Hotel & Apartments Azabu Tokyo!
However, we very much regret to learn of the issues you encountered while staying with us. Please accept our sincerest apologies for any inconvenience we have caused to you.
Your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.
Thank you very much once again for choosing Oakwood Hotel & Apartments Azabu Tokyo and we truly look forward to welcoming you back to our hotel on your next visit to Tokyo.

With best regards,

Oakwood Hotel & Apartments Azabu Tokyo